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System Administrator
Job summary
Una empresa en España busca un candidato ideal para gestionar y optimizar su infraestructura IT, con enfoque en tecnologías de Workplace y soporte a usuarios VIP. El rol incluye administrar sistemas como Microsoft 365, Intune y SCCM, proporcionando soporte en español e inglés. Se requieren habilidades en comunicación, autonomía y resolución de problemas, así como un mínimo de 2 años de experiencia en IT. Ofrecemos un contrato fijo, salario competitivo y oportunidades de desarrollo profesional.
Benefits
Qualifications
- Más de 2 años de experiencia en soporte técnico.
- Conocimientos sólidos en SCCM e Intune.
- Dominio de Windows, Linux y MacOS.
Responsibilities
- Proporcionar soporte VIP en español e inglés.
- Administrar y soportar entornos de Microsoft 365.
- Identificar problemas no documentados y contribuir a la documentación.
Skills
Tools
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The ideal candidate will manage, configure, and optimize the company’s IT infrastructure, with a focus on Workplace technologies and VIP user support. This individual will assess and administer systems such as Microsoft 365, Intune, and SCCM to ensure performance, security, and user satisfaction. Leveraging their technical expertise, they will troubleshoot complex issues, support executive users in both Spanish and English, and contribute to continuous service improvement through documentation and proactive support.
Key Responsibilities:
- Provide VIP user support in both Spanish and English
- Escalate and appropriately route incidents to the relevant support teams
- Identify undocumented issues and contribute to service documentation
- Administer and support Microsoft 365 environments (Outlook, Teams, SharePoint, OneDrive, Power BI, Power Platform)
- Manage users and devices using Intune (Endpoint Manager)
- Deploy applications and image devices using SCCM
Technical Requirements:
- At least 2 years of experience in IT support
- Solid knowledge of SCCM and Intune
- Advanced user of Active Directory
- Experience administering Office 365 environments
- Proficiency in Windows, Linux, and MacOS operating systems
- Experience supporting video conferencing systems
Soft Skills:
- Strong communication and customer service skills
- High level of autonomy and problem-solving abilities
- Permanent contract
- Location: Madrid (on-site)
- Working hours: Monday to Friday, from 8:00 to 17:00 or 9:00 to 18:00
- Salary: Fixed salary based on experience + on-call compensation + meal vouchers
- Training and professional development opportunities
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.