Work & Travel in Greece (Fully Remote Job With Relocation Package)!

Oceanic View Solutions; Alicante; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Oceanic View Solutions busca un Representante de Servicio al Cliente en Español para trabajo remoto desde Grecia. Esta posición ofrece la oportunidad de asistir a la comunidad en línea, resolviendo problemas con profesionalismo. Se requiere fluidez en español y habilidades de comunicación en inglés, así como pensamiento crítico y experiencia en un entorno de BPO. Ofrecemos un salario competitivo de 1,045 € brutos al mes, un bono de rendimiento y un paquete de relocalización. Únete a nosotros y marca la diferencia en la experiencia digital de nuestros usuarios.

Servicios

Paquete de relocalización

Oportunidades de crecimiento profesional

Formación

• Fluidez en español (C1) y buenas habilidades de comunicación en inglés.
• Experiencia hasta 1 año en un entorno de servicio relacionado es una ventaja.
• Fuerte comprensión de las diferencias culturales y regionales.

Responsabilidades

• Asistir a nuestra comunidad en línea resolviendo consultas con empatía y eficiencia.
• Convertirse en un experto en productos y políticas comunitarias.
• Investigar y resolver informes sobre problemas de cuentas y contenido abusivo.

Conocimientos

Fluidez en español

Competencias de comunicación en inglés

Pensamiento crítico

Educación

Educación universitaria o experiencia equivalente

Descripción del empleo

Join Us as a Remote Spanish Customer Service Representative in Greece!

Are you passionate about helping others and creating a safe, supportive online environment? Do you excel at problem-solving and communication? If so, wed love for you to join our mission-driven team as a Spanish Customer Service Representative!

Why This Role is Perfect for You:

• Fully Remote: Enjoy the freedom to work from anywhere in Greece!
• Work & Travel: Experience Greece while contributing to a meaningful mission yes, you can travel and work remotely! ️️
• Relocation Package: We offer a comprehensive relocation package to help you transition to Greece smoothly:
• 2 Weeks Hotel Accommodation + Flight Ticket (inside the EU)
  
• Airport Pickup
• Real Estate Agency Fee
  
  
  

As a vital member of our team, youll:

• Assist our online community by resolving inquiries with empathy, efficiency, and precision.
• Become an expert on Facebook products, community standards, and policies.
• ️ Make balanced decisions and act as a committed advocate for our users, ensuring their voices are heard.
• ️ Communicate effectivelyshowcasing empathy and professionalism in every interaction.
• Investigate and resolve reports on account issues, abusive content, and other user concerns.
• Leverage your market knowledge to identify opportunities for scalable solutions and improved user experiences.
• Analyze data trends to recommend workflow enhancements and address policy nuances.
• ️ Enforce community guidelines by monitoring reports and reviewing flagged content within set quality standards.
• Spot inefficiencies in workflows and suggest actionable solutions.
  
  
  

What Were Looking For:

• Language Proficiency: Spanish fluency (C1) and strong English communication skills.
• Critical Thinking: Solid reasoning and analytical abilities to navigate complex issues.
• Education: College education or equivalent experience (military background accepted).
• Experience: Up to 1 year in a BPO or related service environment is a plus.
• Cultural Awareness: Strong understanding of regional and cultural nuances to support effective policy implementation.
  
  
  

What We Offer:

• Competitive Salary: 1,045 gross monthly.
• Performance Bonus: Up to 160 monthly.
• Career Growth: Opportunities to enhance your skills and grow with a dynamic, mission-focused team.
  
  
  

Why Join Us?

At the heart of what we do is our commitment to community. You'll have the chance to make a tangible difference in the lives of users, ensuring a positive and inclusive online experience.

If you're empathetic, solutions-oriented, and eager to contribute to Facebook's mission of fostering a safe and connected world, this is your moment!

Apply today and become part of something extraordinary. Together, lets create a better digital community!

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