Strategy and Business Operations Manager

Jordan martorell s.l.; Barcelona; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A consulting firm in Spain is seeking a Strategy & Business Operations Manager to drive strategic execution and operational excellence across Spain and Portugal. The candidate will lead BI automation and continuous improvement initiatives, collaborating with various departments. Requirements include 3-4 years in consulting, a relevant degree, and expertise in Power BI. This is a full-time, on-site role in Barcelona, requiring office presence at least 3 days a week.

Servicios

Opportunity to lead BI automation projects

Direct exposure to senior leadership

Real ownership of operational initiatives

Formación

• 3–4 years of experience in consulting, business operations or related roles.
• Consulting background preferred.
• Excellent communication skills across all levels.

Responsabilidades

• Implement projects across the Iberian region focusing on Spain.
• Convert customer and operational data into actionable insights.
• Lead continuous improvement and operational excellence projects.

Conocimientos

Power BI

ETL concepts

SQL

Excel

Stakeholder management

Fluent Spanish

Fluent English

Educación

Degree in Business, Economics, Engineering or related field

Master's/MBA

Descripción del empleo

Overview

We are seeking a Strategy & Business Operations Manager to join the Iberia team and drive strategic execution, operational excellence and data‑driven decision making across Spain and Portugal. This is a hands‑on, implementation‑focused role centered on process improvement, BI‑led reporting and customer experience optimization.
This manager will translate strategic priorities into executable plans, lead continuous improvement initiatives, and build automated BI reporting to enable daily decision making.

Responsibilities

• Implement projects across the Iberian region with a primary focus on Spain, collaborating with Digital & Transformation, Finance, Sales and Operations.
• Convert customer and operational data into actionable insights that improve satisfaction, loyalty and efficiency.
• Define, standardize and embed commercial, operational and financial KPIs across BUs; ensure adoption in Monthly Business Reviews, dashboards and management reports.
• Design, build and automate Power BI dashboards and recurring databooks; ensure timely (daily where required) data refresh and distribution.
• Lead continuous improvement and operational excellence projects to remove bottlenecks, reduce waste and increase efficiency.
• Map customer journeys and translate customer data into retention and experience improvement initiatives.
• Partner with Digital & Transformation to introduce new tools (including AI) and support data governance and ETL.
• Provide analytical support for budgeting, forecasting and MBR preparation; contribute operational input to M&A or valuation work when needed.
• Work closely with Sales, Logistics and Operations to implement and monitor performance improvement plans.

Qualifications

• 3–4 years of experience in consulting, business operations or related roles; consulting background preferred.
• Degree in Business, Economics, Engineering or related field; Master’s/MBA is a plus.
• Expertise in Power BI (Power Query, DAX), ETL concepts, SQL; advanced Excel and PowerPoint.
• Solid understanding of management control, basic accounting and customer/financial KPIs (LTV, CAC, churn).
• Excellent communication and stakeholder management skills across all levels.
• Fluent Spanish and English; Portuguese desirable.

Job Type

Full‑time

Location & Flexibility

When based in Barcelona, ability to work in office at least 3 days/week when on site.

Benefits

Opportunity to lead BI automation and transformation projects with direct exposure to senior leadership. Real ownership of reporting and operational initiatives that support business scale‑up.