Spanish Speaking Customer Care Specialist in Greece - Paid Relocation

Patrique Mercier Recruitment JP; Madrid; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Spanish Speaking Customer Care Specialist to support customers in Greece. You will assist Spanish-speaking customers through various channels, ensuring satisfaction and resolving issues. The position includes a fully paid relocation package, competitive salary, and opportunities for professional development. Candidates should be fluent in Spanish and have strong communication skills. This role offers a unique chance to embrace a new culture while making an impact in customer service.

Servicios

Fully paid relocation package

Professional growth opportunities

Health care benefits

Competitive performance bonuses

Paid training by certified instructors

Formación

• Fluency in Spanish and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Strong problem-solving skills and the capacity to adapt to various customer scenarios.

Responsabilidades

• Assist Spanish-speaking customers via phone, email, and live chat.
• Handle customer complaints and inquiries professionally.
• Document customer interactions in our CRM system.

Conocimientos

Fluency in Spanish

Excellent communication

Problem-solving skills

Herramientas

CRM software familiarity

Descripción del empleo

Join Patrique Mercier Recruitment JP as a Spanish Speaking Customer Care Specialist in Greece with a paid relocation package! This amazing opportunity allows you to immerse yourself in a new culture while providing exceptional support to Spanish-speaking customers for a leading international company.

In this role, you will be the face of our client, helping to address customer queries, resolve issues, and ensure a smooth and satisfying customer experience. If you're fluent in Spanish, have a passion for helping others, and are excited about the idea of relocating to Greece, we encourage you to apply!

Responsibilities

• Assist Spanish-speaking customers via phone, email, and live chat, providing timely and accurate information.
• Handle customer complaints and inquiries professionally, ensuring customer satisfaction.
• Document customer interactions in our CRM system for ongoing quality assessment.
• Collaborate with your team to enhance the customer service experience and streamline processes.
• Participate in training and professional development to stay up to date on products and services.
• Collect customer feedback and relay insights to management for service enhancements.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Previous experience in customer service is advantageous but not required.
• Ability to work effectively in a team and independently in a fast-paced environment.
• Strong problem-solving skills and the capacity to adapt to various customer scenarios.
• Familiarity with CRM software and customer support tools is a plus.
• A willingness to commit to relocation and embrace a new culture.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.