Spanish Customer Service Representative - Relocate ToGreece

Cross Border Talents; Vigo; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An international recruitment agency is seeking a Spanish-speaking Customer Service Representative to support clients in Athens, Greece. This role requires fluency in both Spanish and English and a customer-focused attitude. Responsibilities include delivering high-quality service via phone and chat, addressing customer inquiries, and escalating unresolved issues. A competitive salary with additional benefits, including a relocation package, is offered.

Servicios

Relocation package

Health coverage

Professional development opportunities

Free Greek language courses

Formación

• Must be a valid EU citizen or have a Greek work permit.
• Positive, empathetic, and professional attitude required.

Responsabilidades

• Provide high-quality customer service to Spanish-speaking clients.
• Assist with inquiries regarding products and technical issues.
• Escalate unresolved issues to appropriate departments.

Conocimientos

Fluency in Spanish

Fluency in English

Customer-focused attitude

Problem-solving skills

Herramientas

CRM systems

Descripción del empleo

Overview

THIS IS A RELOCATION JOB TO GREECE. THERE IS NO PERMANENT ACCOMMODATION PROVIDED. Location: Athens, Greece. Work Model: On-site. Required Languages: Spanish + English. Gross Salary: 1.045 Euros + productivity bonuses.

About the Role

We are hiring a Spanish-speaking Customer Service Representative to support an international brand in Athens, Greece! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Spanish-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Spanish and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen or Greek work permit.

Benefits

1. Competitive monthly salary + 2 extra months of salary per year.
2. Relocation package (including flight expenses within EU, 2 weeks hotel accommodation and assistance in finding accommodation).
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online Greek language courses.