Sales application specialist canarias-temporal

Werfen; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A healthcare technology company located in Madrid is looking for a Sales Applications Specialist responsible for promoting solutions and providing technical support to customers. The ideal candidate should have at least three years of experience in sales within the healthcare sector, a Bachelor's degree in Life Sciences, and strong skills in communication and problem-solving. This role involves training customers and building relationships to enhance service quality while complying with the ethical standards of the industry.

Formación

• Minimum three years’ experience in sales and/or marketing within the healthcare industry.
• Comprehensive knowledge in life sciences.
• Specific language skills based on country and role.

Responsabilidades

• Assure compliance with Ethical Code.
• Promote solutions and advise customers.
• Perform demonstrations and build trust.
• Train customers and ensure performance.
• Troubleshoot technical enquiries.

Conocimientos

Team and individual working capacity

Market and product knowledge

Communication

Anticipation

Reliability

Sales & influencing skills

Entrepreneurship

Problem Solving & Innovation

Educación

Bachelor´s Degree in Life Sciences

Descripción del empleo

Job Summary

The Sales Applications Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.

Key Accountabilities

• Assure the Compliance with Ethical Code.
• Promote Werfen solutions and advise customers
• Focusing its actions on "Value Selling".
• Perform demonstrations and build trust in our solutions.
• Keep clients updated in new techniques, by providing product information and organizing special visits.
• Train customers and ensure correct performance of the solutions.
• Provide troubleshooting for technical enquiries.
• Follow-up of the client looking for new opportunities for growth.
• Control the level of service offered by the different departments of the Company in the assigned accounts.
• Responsible for a budget, should look for business opportunities.
• Responsible for the technical solution of the z GP.
• Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with KAM and B. Unit).
• Solves product incidents at technical level in coordination with specialists from the Business Unit and the manufacturer companies.
• Installation of equipment, in coordination with the Technical Service.
• Organize special visits with Product Managers.

Networking / Key relationships

• Area Manager, Key Account Manager, Sales Application Specislists Manager
• Product Managers
• Customer Service & Logistics
• Technical Support team
• Contracting Department

Minimum Knowledge & Experience required for the position

Minimum Knowledge & Experience required for the position :

• Education: Bachelor´s Degree in Life Sciences.
• Experience: Minimum three years’ experience in sales and / or marketing within the healthcare industry.
• Additional Skills / Knowledge: Comprehensive knowledge in life sciences. Language: Specific to country and role´s needs.

Skills & Capabilities

The ideal candidate for this position will exhibit the following skills and competencies :

• Team and individual working capacity: Self-organized, identifies and differentiates the issues that require to be prioritized, works efficiently with quality results. Works well under pressure.
• Market and product knowledge: Maintains professional and technical knowledge about the product lines and the market. Shows enthusiasm and passion for all the products of his Business Line. Conveys the desire to get better knowledge of Werfen’s products and solutions to the entire commercial network. Has a deep knowledge of the market and the competition. Keeps this information updated to the salespeople in order to engage and reinforce a good communication amongst Werfen’s representatives and Clients. Stablishes relations with costumers based on trust and confidence.
• Communication: Maintains professional and technical knowledge about the product lines and the market. Speaks clear, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he / she is skilled to speak in public.
• Anticipation: His / her strategic vision and deep knowledge of the market allow him / her to foresee changing circumstances and is able to develop new plans and ideas when situations change.
• Reliability: Accomplishes instructions, responsive to his / her manager’s directives, suggestions and guidance, assumes accountability for his / her own actions, maintains her / his compromises; Meets work delivery deadlines on time or notifies alternative plans.
• Sales & influencing skills
• Entrepreneurship
• Problem Solving & Innovation

Travel requirements

• Up to 50% of time

Individual Contributor Core Competencies

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently.

Emotional Intelligence Essentials

Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. Building Partnerships

Decision Making

Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.

Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.