Sales Ambassador (Part-Time 25 Hours) - Marc Jacobs, La Roca Village

Marc Jacobs; Barcelona; Presencial; EUR 25.000 - 35.000; A tiempo parcial

Descripción de la vacante

A leading luxury retail brand seeks a part-time Sales Ambassador in Barcelona to enhance customer journeys, drive sales, and build lasting relationships with clients. Candidates should have at least 2 years of luxury sales experience, excellent presentation, and a passion for fashion. Fluent English is essential, and additional languages are advantageous. Join us to embody the brand and contribute to our success.

Formación

• Minimum of 2 years experience in sales in a luxury environment.
• Fluent in English; additional languages a plus.
• Strong understanding of retail KPIs.

Responsabilidades

• Act as a brand ambassador to enhance customer experience.
• Drive sales by building relationships with clients.
• Maintain product knowledge and adhere to company policies.

Conocimientos

Sales expertise in luxury fashion

Customer relationship management

Fashion knowledge

Excellent personal presentation

Descripción del empleo

Overview

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a part-time Sales Ambassador to join the Retail team based in La Roca Village.

As a Sales Ambassador for our La Roca Village Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Responsibilities

• Brand Ambassador
• Excite and install passion and pride for the brand.
• Embed the brand image for customers and the store team and have a strong understanding of the brand DNA.
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
• General Store VM / Client Management
• Reflect the visual merchandising guidelines promoting the brand image.
• Enhance customer service standards in store to ensure the best client journey.
• Sales / Business Monitoring
• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
• Build and maintain a relationship with them.
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
• Process the sale in a confident and professional manner.
• Gather the client’s CRM details to enlarge your client book.
• Drive your product knowledge by keeping up to date with fashion trends.
• Update yourself on all product lines through research.
• Ensure all Company policies and procedures are attended.
• Support control and management of stock.

Profile & Experience

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage

Seniority

• Entry level

Employment type

• Part-time

Industries

• Retail Apparel and Fashion

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