Remote Music Customer Success & Quotes Specialist

My Sheet Music Transcriptions; A distancia; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A creative music transcription company is seeking a Customer Support Specialist to handle communication with clients via email and phone. Candidates should have advanced musical training, proficiency in English, and skills in playing an instrument. The position is remote and requires coordination with the transcription team. This role is 75% full-time, with a schedule of 30 hours per week, including weekend rotations once every two weeks.

Formación

• Must have a proficient/native level of written and spoken English.
• Advanced musical training with understanding of music concepts and terminology.
• Proficient in playing a musical instrument at an advanced level.

Responsabilidades

• Communicate with clients via email and prepare quotes.
• Provide customer support through email and phone.
• Coordinate with the music writing team.

Conocimientos

Proficient in written and spoken English

Advanced musical training

Proficient in playing a musical instrument

Familiarity with applications like Excel and Trello

Proactivity and organization

Basic understanding of Cybersecurity

Herramientas

Finale

Sibelius

Musescore

Logic Pro

Cubase

Ableton

Descripción del empleo

A creative music transcription company is seeking a Customer Support Specialist to handle communication with clients via email and phone. Candidates should have advanced musical training, proficiency in English, and skills in playing an instrument. The position is remote and requires coordination with the transcription team. This role is 75% full-time, with a schedule of 30 hours per week, including weekend rotations once every two weeks.