At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.
Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances. Its this global reach and commitment to innovation that sets us apart.
Were looking for a People Business Partner to act as a strategic advisor to senior leaders across multiple this role you will influence organisational design workforce planning performance management and complex people matters. Operating with a high degree of autonomy you will lead multi-functional initiatives that strengthen scalability compliance and organisational effectiveness in a global remote-first environment.
What you get to do
Strategic People Partnering
- Act as a trusted advisor to senior leaders across regions providing insight on organisational structure team effectiveness leadership behaviours and performance outcomes.
- Support leaders through restructures reorganisations entity expansion and role clarity initiatives ensuring alignment with business strategy and regulatory requirements.
Employee Relations & Leader Capability
- Independently manage or advise on mid-to-high complexity employee relations matters across multiple jurisdictions.
- Identify patterns and recurring themes recommending structural or behavioural interventions that improve long-term outcomes.
- Coach leaders and People Advisors to strengthen performance management capability and enable early effective intervention.
Workforce Planning & Organisational Effectiveness
- Lead or co-lead workforce planning activities including capability needs analysis succession risk assessment and headcount prioritisation in partnership with Talent Acquisition and Finance.
- Provide actionable insights into workforce composition talent gaps and organisational health to support informed decision-making.
People Process Optimisation & Systems Enablement
- Improve and standardise onboarding performance and employee lifecycle processes across entities to support scale and consistency.
- Partner with People Operations and HRIS teams to implement automation and scalable workflows that enhance efficiency and employee experience.
- Ensure people processes support compliance operational effectiveness and a positive employee experience.
Cross-Functional Leadership
- Lead cross-functional initiatives such as capability frameworks policy harmonisation talent indicators or organisational readiness programs.
- Provide subject-matter guidance to People Operations Talent Acquisition Finance and Legal on complex people-related matters.
What you can look forward to
At Paymentology its not just about building world-class payment technology its about building a company where people feel they belong and their work truly matters. Youll join a diverse global team committed to making a meaningful impact through what we do. Whether collaborating across time zones or contributing to initiatives that support local communities youll find purpose growth and flexibility in a supportive forward-thinking environment.
Travel Requirements
What it takes to succeed
- 810 years of experience in People Business Partnering or advanced HR advisory roles ideally within multi-jurisdiction environments.
- You demonstrate strong judgement and credibility when influencing senior stakeholders across regions and leadership groups.
- You are comfortable operating in ambiguity and solving complex cross-functional problems without established playbooks.
- You bring deep expertise in organisational design restructures performance management and multi-jurisdiction employee relations.
- You apply an analytical mindset combining qualitative insight and workforce data to deliver practical strategic recommendations.
- You communicate with clarity and neutrality able to articulate complex people issues with precision and confidence.
- You have a proven track record of driving process improvement and systems enablement to support scale consistency and compliance.
Key Skills
- Marketing & Sales
- Business Administration
- Bid
- Instrumentation & Control
- HACCP
Employment Type: Remote
Experience: years
Vacancy: 1