Pedidos - Customer Care - Temporal

Bolton; Madrid; Presencial; EUR 30.000 - 40.000; A tiempo parcial

Descripción de la vacante

A leading consumer goods company is seeking an invoice specialist to join their Customer Services team in Madrid. This role is crucial for maintaining customer relationships and involves order processing and monitoring shipment processes. Candidates should have a degree in business administration, experience in customer services, and proficiency in Spanish with intermediate English skills. The position offers a hybrid work model for a 6-month contract.

Responsabilidades

• Responsible for order processing including receiving and entering orders.
• Monitoring and controlling the order shipping process.
• Resolving issues and proposing improvements.

Conocimientos

Customer service experience

Order entry

Proficiency in Spanish

Intermediate English level

Adaptability to changes

Microsoft Office (Excel, PowerPoint)

Educación

FP or Bachelor's degree in business administration/economics

Herramientas

EDI

SAP

AS400

Descripción del empleo

We are looking for an invoice specialist to join our Customer Services team in our Bolton Spain Business Unit based in Madrid.

How you make the difference

How you make the difference

This position is crucial for Bolton as it will lead the relationship with our customers.

What your agenda looks like

• As part of the Customer Service team, you will be responsible for order processing with the following functions :
• Receive orders via email or EDI, manual order entry, reviewing EDI orders, with special attention to commercial conditions.
• Monitoring and controlling the order shipping process to the warehouse and until delivery.
• Resolving issues and proposing improvements.

Your team

Integrated within the Finance team in the Customer Services you will be reporting to the Customer Services Manager.

What makes you a great fit

• Education : FP or Bachelor\'s degree in business administration / economics.
• Work Experience : experience in customer services, specially in order entry.
• Knowledge of EDI, SAP and AS400.
• Technical Skills : high level of Microsoft office (Excel and Power Point).
• Adaptability to changes is a must.
• Local language : proficiency in Spanish and intermediate English level is required.

What’s in for you

• Work location : Madrid, Spain
• Contract type : Temporally 6 months
• Working Hours : Full Time
• Remote Working : Hybrid model

Curious About Us? Dive In :

About Bolton

Bolton is an Italian family-owned fast-moving consumer goods company with 10.500 people located across 60 offices, 17 production facilities, 10 R&D laboratories, and 14 fishing vessels worldwide. With a diverse portfolio of over 60 quality brands, Bolton has been enriching the lives of millions of people every day for more than 75 years, making their everyday more delicious, more enjoyable, useful, and beautiful.

About Bolton International

Bolton International is a dynamic division of Bolton that spearheads the global expansion of its iconic brands across diverse markets. With a formidable presence in over 30 countries, the international team is fueled by a shared passion : to drive meaningful change by introducing Bolton products to new audiences and conquering emerging markets. The division is dedicated to leveraging Bolton’s expertise and resources to ensure tits brands resonate with consumers worldwide, fostering growth and success on a global scale, and making the difference every day.

Grow Your Future with Us, Apply now