Passenger Service Agent - Tenerife (South)

Jet2.com Limited; Tenerife; Presencial; EUR 10.000 - 12.000; Jornada completa

Descripción de la vacante

A leading airline company is looking for a Passenger Service Agent in Tenerife. You will greet and assist passengers at the airport, ensuring smooth and secure operations. Essential qualifications include fluency in Spanish and English, a friendly attitude, and the ability to work flexible shifts, including weekends. This is a fixed-term contract offering a competitive salary and various benefits.

Servicios

Competitive Pay

Free Uniform

Paid Training

Life Assurance

Exclusive Discounts

Bonus Scheme

Formación

• Friendly and positive attitude as a team player.
• Fluency in both Spanish and English required.
• Ability to work flexible hours, including weekends and holidays.

Responsabilidades

• Greet and assist passengers at the airport.
• Provide exceptional customer service to all VIP customers.
• Help with check-in and boarding processes.

Conocimientos

Customer Service

Fluency in Spanish

Fluency in English

Teamwork

Calm under pressure

Flexibility in shifts

Descripción del empleo

Join Our Jet2.com Team as a Passenger Service Agent!

Do you love helping people and delivering outstanding customer service? Here’s your chance to be part of our amazing team and make customers' holiday experiences even more special!

What We Offer:

• Competitive Pay: €10,141.00 annually (pro-rated)
• Additional Pay: For transportation, early shifts, weekends, and holidays
• Benefits: Free uniform, paid training, and life assurance as well as many other retail discounts from our benefits at work platform
• Time Off: 45 days holiday per year (pro-rated)
• Discounts: Enjoy exclusive discounts on Jet2holidays and Jet2.com flights
• Bonus Scheme: Earn through our "Recommend a Friend" program

This position is offered as a fixed term contract (contrato temporal)

What You’ll Do:

• Greet and Assist: Be the friendly face welcoming passengers at the airport
• Customer Service: Provide exceptional support to every VIP customer
• Smooth Operations: Help with check-in and boarding at the gates as well as checking passports and travel documents
• Customers Safety: Make sure our customers have a smooth and safe journey through the airport on their way back home from their holiday
• Safety and Security: Following the necessary safety and security procedures

What We’re Looking For:

• A team player with a friendly and positive attitude
• Fluent in Spanish and English
• Flexibility to work across rotational shifts – weekends and bank holidays
• Calm under pressure – especially when managing challenging customers
• Previous experience is a plus, but we’ll provide full training

Ready to take off on your new adventure with us? Apply today!