Norwegian Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment By Nellie; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A prominent recruitment agency is seeking a Norwegian Speaking Technical Support Advisor to provide exceptional support to clients. This role involves identifying and resolving technical issues while ensuring customer satisfaction. Ideal candidates should be fluent in Norwegian and English, possess strong technical skills, and have prior experience in customer service. The position offers competitive pay, performance bonuses, and full relocation support to Spain, making it an attractive opportunity for skilled individuals.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Fluency in Norwegian and English, both written and spoken.
• Prior experience in technical support or customer service preferred.
• Ability to work efficiently both independently and within a team.

Responsabilidades

• Provide outstanding technical support to Norwegian-speaking customers.
• Identify, troubleshoot, and resolve technical issues.
• Educate customers on product usage.

Conocimientos

Fluency in Norwegian

Fluency in English

Technical aptitude

Excellent troubleshooting skills

Attention to detail

Communication skills

Herramientas

CRM systems

Remote support tools

Descripción del empleo

Patrique Mercier Recruitment FR is a renowned recruitment agency specializing in connecting exceptional talent with leading businesses. We are excited to announce an opportunity for a Norwegian Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a passion for helping Norwegian-speaking clients resolve their technical inquiries.

Responsibilities

• Provide outstanding technical support to Norwegian-speaking customers through phone, email, and chat channels.
• Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
• Educate customers on product usage and offer best practice recommendations.
• Ensure accurate documentation of customer interactions and resolutions in our CRM system.
• Collaborate with product and engineering teams to address and elevate complex issues.
• Conduct follow-ups with customers to confirm resolution and satisfaction.
• Stay updated on product changes and industry trends to enhance support services.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Prior experience in technical support or customer service is preferred.
• Strong technical aptitude with excellent troubleshooting skills.
• Exceptional attention to detail and critical thinking abilities.
• Strong verbal and written communication skills with a focus on customer experience.
• Familiarity with CRM systems and remote support tools is advantageous.
• Ability to work efficiently both independently and within a team environment.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid TrainingFully Paid Relocation Package (Flight, Airport Transfer And Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...