Norwegian Customer Support Representative, Benalmadena!

Cross Border Talents; Benalmádena; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic customer service company in Benalmádena is seeking a Customer Support Representative fluent in Norwegian. You'll assist customers with inquiries and resolve issues. Enjoy a competitive salary, generous time off, and a hybrid work model after six months. This is a fantastic opportunity to grow in a supportive environment while living the Mediterranean life.

Servicios

Competitive salary based on experience

23 days of paid annual leave

Flexibility to work remotely after 6 months

Growth opportunities with guidance and tools

Formación

• Previous experience in customer support or service is a bonus.
• Experience from the banking or credit sector in the Nordics is highly valued.
• Calm under pressure and able to maintain composure.

Responsabilidades

• Assist Norwegian-speaking customers via phone and email.
• Address customer concerns quickly and ensure satisfaction.
• Resolve complaints and escalate complex issues when necessary.
• Ensure positive outcomes in every customer interaction.

Conocimientos

Fluency in Norwegian

Good command of English (B2)

Customer service experience

Banking/finance knowledge

Problem-solving skills

Descripción del empleo

Join a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid‑back Mediterranean lifestyle, and a vibrant community, this is more than just a job its a lifestyle upgrade!

Why Benalmádena is Calling You

• Sunny Lifestyle: Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.
• Hybrid Flexibility: Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.
• Career Growth: Be part of a dynamic and creative team with opportunities to grow, while delivering top‑tier support for customers.

Your Day‑to‑Day Responsibilities

• First Point of Contact: Assist Norwegian‑speaking customers via phone and email, handling inquiries and resolving issues with ease.
• Resolve Issues Efficiently: Address customer concerns quickly, ensuring satisfaction and maintaining high service standards.
• Problem‑Solving: Use your excellent communication and problem‑solving skills to resolve complaints and escalate complex issues when necessary.
• Customer Advocacy: Be the trusted voice that ensures every customer interaction results in positive outcomes.

What You Bring to the Table

• Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
• Customer Service Experience: Previous experience in customer support or service is a bonus.
• Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.
• Calm Under Pressure: You’re resourceful, resilient, and able to maintain composure in challenging situations.
• Tech‑Savvy: Fast learner who adapts quickly to new systems and tools.
• Integrity Matters: A clean credit record is a must, as you’ll handle sensitive financial data.

Whats in It for You

• Competitive Salary based on experience, with a raise after the 7th month.
• Work‑Life Balance: Monday‑Thursday from 08:00 to 16:00, Friday from 09:00 to 16:00 leaving plenty of time to explore the coast!
• Generous Time Off: Enjoy 23 days of paid annual leave to relax and recharge.
• Growth Opportunities: Gain invaluable experience with guidance and tools to help you reach your full potential.

Dreaming of living the Mediterranean life while growing your career? This role offers the best of both worlds professional development in a friendly, supportive environment, and the chance to call the stunning Costa del Sol your new home.

Apply today and make your work‑life balance the envy of all your friends!