Laboratory Samples Receptionist

VITROLIFE A/S; Paterna; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading global healthcare organization in Valencia seeks a Laboratory Samples Receptionist for a temporary role. Responsibilities include sample handling, customer interactions, and administrative support. Candidates should have a degree in Administration, B2 English, and advanced Office skills. Join a collaborative team focused on meaningful healthcare solutions.

Servicios

Medical insurance

Flexible compensation options

Free coffee at the workplace

Discounts on gym memberships

Formación

• B2 level of English speaking and writing required.
• Previous experience in a similar role or in the healthcare sector.
• Basic knowledge or training in Biology or related field is valuable.

Responsabilidades

• Follow laboratory procedures for sample handling.
• Handle customer requests via email or phone.
• Manage documentation and oversee reception area.

Conocimientos

English Level B2

Office advanced user (Outlook, Excel, Word)

Knowledge or training in Biology

Educación

Degree or FP in Administration

Herramientas

ERP (Navision preferred)

Descripción del empleo

Overview

We are currently looking for a Laboratory Samples Receptionist to join our Laboratory team in Paterna, Valencia. This vacancy is temporary.

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient’s outcome of fertility treatment. We are approximately 1,100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Our products and services are available in more than 125 countries through our own presence in more than 25 countries and a network of distributors. We are a sustainable market leader and aim to be the preferred partner to IVF-clinics by providing superior products and services with the vision to enable people to fulfill the dream of having a healthy baby. The Vitrolife AB (publ) share is listed on Nasdaq Stockholm.

Responsibilities

• Follow the laboratory's procedures for sample handling and maintain records of patient test results.
• Handle customer requests by email, phone, or other communication channels.
• Manage documentation requirements.
• Oversee the sample reception area and outsourcing activities.
• Provide administrative support to the laboratory team.
• Ensure accuracy and proofreading of company documentation prior to registering data in the software.
• Enter and update client data as required using the proper software.
• Identify problems that may affect test performance and correct them or notify the appropriate supervisor or director as needed.
• Document all corrective actions when test systems deviate from established performance specifications.

Qualifications

• Degree or FP in Administration
• Knowledge or training in Biology or related field is valuable
• Level B2 of English speaking and writing
• Office advanced user (Outlook, Excel, Word)
• Valuable experience with ERP (Navision preferable)
• Previous experience in a similar role or in the healthcare sector, FIV clinics preferable

Why Vitrolife Group

Because here, your work truly matters. You’ll be joining a team where learning never stops, opportunities exist to grow professionally, and you contribute to a meaningful mission. Global collaboration is part of our DNA, you’ll work with colleagues across countries in a multicultural, inclusive environment. Quality, integrity, innovation and collaboration are the foundation of how we work and grow together.

What we offer

• Opportunity to work in a leading global organization in healthcare and genetic services.
• Supportive and collaborative work environment.
• Medical insurance.
• Flexible compensation options.
• Free coffee at the workplace.
• Discounts on our platform and gym memberships.

The interview will be conducted in English

The employee will be based in Valencia (Parque tecnológico de Paterna).

We look forward to receiving your application!

Department
Laboratory

Locations
Valencia

Employment type
Full-time