Junior Field Service Engineer (f / m / x)

Anton Paar Spain; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading multinational instrumentation company is seeking a Field Service Engineer to provide on-site service including maintenance, calibration, and training. The role involves troubleshooting, repair, and preparing cost estimates for instrumentation. Candidates must have a Bachelor's degree in Engineering and be willing to travel up to 60% within Spain. The position offers competitive salary and professional growth opportunities within the company.

Servicios

Competitive salary

Professional growth opportunities

Training provided

Formación

• 0-2 years experience in troubleshooting, repairing, and maintaining analytical instruments.
• Ability to work with electronic schematics, test equipment, and repair tools.
• Must maintain a valid driver's license.

Responsabilidades

• Providing technical support to customers via telephone and email.
• Performing on-site troubleshooting, service and repairs.
• Evaluating malfunctioning instruments and preparing cost estimates.
• Providing on-site training to customers.
• Taking responsibility for personal warehouse/stock.

Conocimientos

Troubleshooting analytical instruments

Customer service

Good communication skills

Ability to work independently

Proactive behavior

Educación

Bachelor's degree in Electric or Mechanical Engineering

Descripción del empleo

The Field Service Engineer provides on-site service including preventive maintenance, calibration, installation, and training across all product lines. The position is also responsible for providing scientific and / or technical assistance to customers as well as identifying and forwarding sales opportunities.

Responsibilities & Qualifications

Anton Paar is an Austrian multinational company that develops and produces state-of-the‑art laboratory and process instrumentation for research and industry since 1922.

Anton Paar Spain is a well stablished growing team who develops the market for the Anton Paar products and services.

Your responsibilities include:

• Providing technical support to customers via telephone and email.
• Performing on-site troubleshooting, service and repairs in assigned area (northeast).
• Evaluating malfunctioning instruments and preparing estimates for the cost of repair.
• Performing factory calibrations (ISO 17025, if required).
• Providing on-site training to the customers on proper use and maintenance of Anton Paar Instruments.
• Completing administrative tasks associated with the CRM Service module as to log all Support Ticket and Service Orders in the CRM Service.
• Taking responsibility for personal warehouse / stock.
• Forwarding sales opportunities to Sales Representatives when instruments need to be replaced.
• Attending all necessary Anton Paar service trainings for the relevant product lines.
• This position requires up to 60% overnight travel within Spain.

Skills and qualifications you will need:

• 0-2 years experience in troubleshooting, repairing and maintaining analytical instruments.
• This position requires a Bachelor's degree in Electric or Mechanical Engineering or another technical discipline.
• Ability to work with electronic schematics, test equipment, and repair tools.
• Good communication skills and strong customer service skills are a must for this position.
• Ability to work independently and a strong commitment to customer satisfaction.
• Proactive, responsible and organized behaviour.
• Must maintain a valid driver's license.

We offer you:

Anton Paar offers you a unique and rewarding position within an innovative and growing company. We will train you and help you to develop your career within a technical and experienced team. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization.