Italian-Speaking Customer Expert – Premium Support

EU Best Jobs; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading recruitment firm is looking for a customer service representative in Madrid. The ideal candidate will have excellent Italian and very good English language skills, along with experience in customer service for premium brands. The role includes delivering exceptional service and troubleshooting customer inquiries. Competitive salary with relocation support to Greece offered, including healthcare benefits and training opportunities.

Servicios

Relocation support

Competitive salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Relaxing break areas

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up.
• Collaborate with internal teams to resolve cases quickly.

Conocimientos

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor’s degree preferred

Herramientas

CRM systems

Descripción del empleo

A leading recruitment firm is looking for a customer service representative in Madrid. The ideal candidate will have excellent Italian and very good English language skills, along with experience in customer service for premium brands. The role includes delivering exceptional service and troubleshooting customer inquiries. Competitive salary with relocation support to Greece offered, including healthcare benefits and training opportunities.