German-Speaking Customer Success & Satisfaction Expert

BluSelection; Sant Cugat del Vallès; Presencial; EUR 30.000 - 31.000; Jornada completa

Descripción de la vacante

An international technology firm in Sant Cugat del Vallès is looking for a German Speaker Customer Satisfaction expert. You will support customers, coordinate with sales and engineering departments, and manage quotations and orders. The ideal candidate has over 3 years in customer service, is fluent in German, and possesses strong communication skills. This role offers a gross salary of 30K-31K per year along with benefits.

Servicios

Lunch Ticket COBEE

ADESLAS – Additional health insurance

Formación

• 3+ years of professional experience in customer service required.
• Enjoy dealing with people and understanding their needs.
• Structured work style, ambition, and resilience are essential.

Responsabilidades

• Support new and existing customers.
• Manage quotations and order processes.
• Ensure customer satisfaction and manage complaints.

Conocimientos

German fluency

Customer service experience

Strong communication skills

Negotiation skills

MS Office proficiency

Experience with CRM systems

SAP knowledge

Educación

Commercial or technical education

Herramientas

CRM systems

SAP

Descripción del empleo

An international technology firm in Sant Cugat del Vallès is looking for a German Speaker Customer Satisfaction expert. You will support customers, coordinate with sales and engineering departments, and manage quotations and orders. The ideal candidate has over 3 years in customer service, is fluent in German, and possesses strong communication skills. This role offers a gross salary of 30K-31K per year along with benefits.