German speaking Customer Relations Associate Remote in Spain

Cbtalents; Santiago de Compostela; A distancia; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

A customer service company is looking for a German speaking Customer Relations Associate to support technology products from anywhere in mainland Spain. You will assist customers with technical inquiries and provide solutions. Ideal candidates should possess fluency in German and English, along with experience or interest in audio technology. This position offers a competitive salary and full paid training.

Servicios

Competitive base salary

Full paid training

Work-from-home setup

Hybrid if living in Barcelona

39h/week schedule

Formación

• Fluency in German and a solid command of English required.
• Prior experience in tech support or customer service is beneficial.
• Interest in audio products, wireless networking, and live music tech.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot incidents requiring technical know-how.
• Keep users updated with resolution progress.

Conocimientos

Fluency in German

Solid command of English

Great communication and customer care skills

Interest in audio products

Familiarity with Windows and macOS

Descripción del empleo

German speaking Customer Relations Associate Remote in Spain

Job Openings German speaking Customer Relations Associate Remote in Spain

About the job German speaking Customer Relations Associate Remote in Spain

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year+ performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• 39h/week schedule: Monday–Friday between 09:00 and 20:00
• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.