General Manager (Spanish Speaker)

METT Barcelona; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

A leading multinational hospitality group is seeking a General Manager for their hotels in Madrid and Sitges. The role involves overseeing operations, ensuring service quality, and managing staff effectively. Candidates should have extensive experience in hotel management, particularly in luxury settings, and be fluent in English and Spanish. This position offers a chance to lead a prestigious brand in a vibrant market.

Formación

• 5-7 years of experience in hotel management, with 3 years in a senior leadership role.
• Fluent in English and Spanish; other languages are a plus.
• In-depth knowledge of hotel management including Sales, Marketing, F&B.

Responsabilidades

• Oversee overall operations and management of both hotels.
• Responsible for day-to-day staff management and guest satisfaction.
• Manage profitability and ensure targets are met.

Conocimientos

Leadership and strategic planning

Operational management

Financial management

Strong communication skills

Knowledge of hospitality landscape

Educación

Bachelor’s or Master’s degree in Hospitality Management

Descripción del empleo

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 88 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a

General Manager

for

METT Barcelona and Casa METT Sitges (new opening), who will oversee the overall operations and management of both hotels, ensuring that all functions run smoothly and efficiently.

Responsibilities

Responsible for all aspects of operations at the hotels, to day-to-day staff management and guests, ensuring alignment with the brand’s high luxury standards.

Provide leadership and strategic planning to all departments in support of service culture, maximized operations and guest satisfaction.

Ensure full compliance to Hotels operating controls, SOP’s, policies, procedures and service standards.

Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan.

Implements and enforces standard operating procedures (SOPs) to maintain high levels of service quality across all departments (Rooms, Spa, administrative areas) and enforces brand quality standards as directed by F&B division.

Manage on-going profitability of the hotels, ensuring revenue and guest satisfaction targets are met and exceeded.

Management of P&L statements.

Work closely with owners, Sunset Hotels executives, F&B Division and Sunset executives from functional areas.

Qualifications

Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field.

At least 5-7 years of experience in hotel management, with a minimum of 3 years in a senior leadership role (preferably with international luxury hotels)

Good understanding of the Barcelona and Sitges market and local hospitality landscape.

Proven experience in managing multiple properties or overseeing large hotel operations.

Fluent in English and Spanish (other languages are a plus).

Outstanding management skills and extensive hands-on experience.

Experience in opening, managing or re‑positioning a hotel with clear track record.

In-depth knowledge of hotel management, including Sales, Marketing, Revenue Management, F&B, Housekeeping and Maintenance.

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