Field Service Engineer North Region

FOBA; País Vasco; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global water quality solutions company is hiring a Field Service Engineer based in the País Vasco region. This role involves providing hands-on maintenance and repairs for customers, adapting to various environments, and building trust through exceptional service. The ideal candidate should have electronics knowledge and be willing to travel. Join our team and contribute to a mission that ensures water safety.

Servicios

22 days of vacation

Company car

Laptop/mobile

Company credit card

Health insurance after test period

Career coaching and development opportunities

Formación

• Willingness to travel up to 7 days per month on average.
• Able to communicate in English.
• Knowledge of electronics.

Responsabilidades

• Serve as the face of the company for customers, providing hands-on service.
• Plan daily work independently, balancing preventive maintenance and repairs.
• Travel to various customer sites, adapting to new challenges.
• Troubleshoot technical issues on-site, ensuring system reliability.
• Perform maintenance activities on equipment.
• Identify upselling opportunities to support customers.

Conocimientos

Electronics knowledge

Commercial skills

Good communication

Team spirit

Positive attitude

Descripción del empleo

Are you…

Interested in working for an international and diverse company?

Interested in a field-based role?

Looking for a friendly and supporting team?

If so, read on!

At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We offer:

• 22 days of vacation (in addition to bank holidays)
• Ease of family reconciliation
• Professional onboarding and specific trainings
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Benefits
  • Company car
  • Laptop/mobile
  • Company credit card
  • Health insurance (after test period)

The Field Service Engineer is responsible for managing and performing the scheduled maintenances, repairs and commissioning, also for generating Leads to grow the business and for giving the best service experience to our customers and will be located in Bizkaia or Gipuzkoa.

In this role, a typical day will look like:

• Serve as the face of Hach for customers in the North Region, building trust through professional, hands‑on service.
• Plan your daily work independently, balancing preventive maintenance, repairs and commissioning tasks.
• Travel to different customer sites, adapting to new environments and challenges each day.
• Troubleshoot and solve technical issues on‑site, ensuring water quality systems run reliably.
• Perform hands‑on activities such as replacing seals, tubes, membranes, cleaning pumps, and commissioning devices.
• Identify opportunities to support customers further, including upselling and generating leads.
• Provide clear feedback and close work orders, reinforcing customer satisfaction and trust.
• Do the report, close the WO, relax and be ready for the next day!

The essential requirements of the job include:

• Willingness to travel up to 7 days per month on average
• Be able to have communication in English.
• Electronics knowledge.

Preferred skills:

• Commercial skills.
• Good communication and great team spirit skills.
• Positive actitude.

At Hach (Hach Careers), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to‑use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.