Escape Experience Guide

Sweet Carolina Travels; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A travel and adventure company in Madrid is seeking an Escape Experience Guide to lead engaging curated experiences for clients. The ideal candidate has strong communication skills, a passion for travel, and is flexible with scheduling. Responsibilities include leading experiences, storytelling about destinations, and coordinating logistics to ensure client satisfaction. Competitive compensation based on experience is offered.

Servicios

Professional development opportunities

Supportive and innovative team environment

Competitive compensation

Formación

• Ability to connect with diverse clients.
• Experience in travel, hospitality, or event coordination preferred.
• Flexible schedule including weekends and holidays if needed.

Responsabilidades

• Lead clients through curated experiences ensuring comfort and enjoyment.
• Share narratives about destination culture and local attractions.
• Coordinate logistics with local vendors and guides.

Conocimientos

Interpersonal skills

Problem-solving skills

Communication skills

Descripción del empleo

About Us

We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalized memorable and seamless adventures that spark curiosity and wonder.

Role Overview

As an Escape Experience Guide you will be the face and heart of our curated experiences ensuring each client’s journey is engaging, seamless and unforgettable. You will blend storytelling, logistical expertise and personalized service to create immersive escape experiences.

Key Responsibilities

• Lead clients through curated experiences ensuring comfort, safety and enjoyment at every stage.
• Share insightful and engaging narratives about destination culture, history and local attractions.
• Coordinate logistics with local vendors, guides and service providers to ensure a seamless experience.
• Adapt experiences on the fly to meet client needs, preferences and unexpected changes.
• Serve as the primary point of contact for clients during the experience, providing guidance, recommendations and support.
• Collect feedback and share insights to continuously enhance future experiences.
• Uphold the company’s brand values by maintaining professionalism, enthusiasm, and attention to detail.

Qualifications

• Exceptional interpersonal and communication skills; ability to connect with diverse clients.
• Experience in travel, hospitality, event coordination or tour guiding preferred but not required.
• Strong problem‑solving skills and the ability to think quickly under pressure.
• Knowledge of local culture, attractions and history is a plus.
• Flexible schedule including availability for weekends and holidays if needed.
• Passion for travel, exploration and creating memorable experiences.

What We Offer

• The opportunity to lead one‑of‑a‑kind experiences for clients from around the world.
• Professional development in travel, hospitality and client experience.
• A supportive, innovative and adventurous team environment.
• Competitive compensation commensurate with experience.

Employment Type: Full Time

Experience: Years

Vacancy: 1