Dutch speaking Live Expert

The lemon Consulting; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A consulting firm in Barcelona is looking for a Live Expert to conduct product demonstrations and enhance customer experiences through excellent service. Candidates should be fluent in Dutch and English, possess strong communication skills, and have a sales-oriented mindset. The position offers a full-time contract and an excellent remuneration package based on experience and performance.

Servicios

Full paid training

Excellent remuneration package

Private medical insurance

Career development program

Formación

• Previous experience in customer service / sales roles.
• Energetic and motivated self-starter capable of achieving targets.
• Resourceful and stress resilient personality.

Responsabilidades

• Conduct product demonstrations via video calls.
• Boost sales and market share through interactions.
• Deliver excellent customer service.

Conocimientos

Fluent in Dutch (C1)

Fluent in English (B2)

Excellent communication skills

Sales and customer-oriented mindset

Computer literate

Educación

Academic degree

Herramientas

Microsoft Office

Descripción del empleo

Position: Live Expert

Location: Barcelona, Spain

Employment type: Full-time

Remuneration: Base salary + bonuses.

DUTIES AND RESPONSIBILITIES

• Conduct product demonstrations via video calls
• Boost sales and market share through interactions
• Improve conversion rates from queries to purchases
• Deliver excellent customer service
• Provide efficient and confident responses to inquiries
• Maintain expert product knowledge
• Handle inventory management
• Stay updated with training
• Offer market insights and feedback
• Engage in video presentations, scriptwriting, and translations
• Create and deliver training content
• Provide support to the call center and assist with other tasks, including potential out-of-hours work.

REQUIREMENTS

• Native/fluent in Dutch (C1), both oral and written. Fluent in English (at least B2 level)
• Previous experience in customer service / sales roles
• Academic degree will be considered as an advantage
• Excellent communication skills, with ability to emphasize and persuade
• Comfortable communicating using various channels (primarily telephone)
• Computer literate with sound knowledge of Microsoft Office package
• Energetic and motivated self-starter, capable of achieving the targets set
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently, while being a team player at the same time
• Strong sales & customer-oriented mindset.

BENEFITS

• Full-time contract, 39 hours/week: Monday to Friday 9:00-18:00
• Full paid training about the company and the project you will be working on
• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career potential
• Career development program and specialized courses
• Private medical insurance
• Discounts through companys partners scheme.