Dutch Customer Service Advisor

Recruit4Work SL; Barcelona; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A premier staffing agency is offering an exciting opportunity in Barcelona as a customer support representative for a banking application. You'll be the primary contact for clients, ensuring accuracy and providing solutions while experiencing the vibrant culture of Spain. Paid training, Spanish lessons, and a dynamic work environment await you!

Servicios

Paid training

Free Spanish lessons

Meal cards

Transport cards

Private insurance

Growth opportunities

Formación

• Fluent in Dutch (C2)
• Working proficiency in English
• Basic computer skills
• Flexibility regarding shifts

Responsabilidades

• Main contact point for customers with questions about banking applications.
• Follow procedures around sensitive data.

Conocimientos

Communication

Empathy

Solution-oriented thinking

Descripción del empleo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Are you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad! You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure! With its rich culture and diverse population you will be able to experience loads of new things. Sounds like an adventure for you? Check out this position!

Your role

You will be working on a project with relatively simple processes, but accuracy is an absolute must and you will be the main contact point for customers who have questions or issues with a banking application. There is a training program in which you will go through all the aspects of the job. The training period consists of 5 days.

Profile

• Fluent in Dutch (C2)
• Working proficiency in English
• Call centre experience is an added value, but not required
• Basic computer skills are necessary
• Able to follow procedures around sensitive data
• You can submit proof that you are free of criminal offences
• Flexibility and punctuality regarding working hours (shifts including evening and weekend services)

Our ideal candidate is

• Communicative and empathetic
• Disciplined and accurate
• Respectful and positive towards customers
• Solution-oriented thinking
• Reliable

Our offer

• Paid training
• Free Spanish lessons (once a week)
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with bonus
• Employee benefits such as meal cards, transport cards and private insurance
• Growth opportunities

Location

Barcelona, Spain