Data Center Technician - 24/7 Ops & Career Growth

Amazon; Aragón; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading cloud services provider in Spain seeks a Data Center Technician to oversee IT infrastructure and solve technical issues in data centers. Emphasizing safety, this role involves diagnosing hardware and network problems, performing physical repairs, and ensuring compliance with internal SLAs. Candidates should have a high school diploma and experience in hardware troubleshooting or networking. This position fosters an inclusive culture and offers professional growth opportunities, along with work-life balance initiatives.

Servicios

Mentorship & Career Growth

Work/Life Balance

Inclusive Team Culture

Formación

• High school diploma or equivalent required.
• Experience with computer hardware troubleshooting and repair is essential.
• Experience in networking is preferred.
• Ability to handle customer interactions effectively under pressure.

Responsabilidades

• Follow safety standards and promote a strong safety culture.
• Diagnose and repair hardware and network issues.
• Respond to troubleshooting events within SLAs.
• Perform root cause analysis of failures.
• Engage in manual handling of equipment as necessary.
• Work rotating shifts, including weekends, for 24/7 operation.
• Participate in on-call rotations for emergencies.

Conocimientos

Computer hardware troubleshooting

Networking

Customer service

Problem resolution

Educación

High school or equivalent diploma

Descripción del empleo

A leading cloud services provider in Spain seeks a Data Center Technician to oversee IT infrastructure and solve technical issues in data centers. Emphasizing safety, this role involves diagnosing hardware and network problems, performing physical repairs, and ensuring compliance with internal SLAs. Candidates should have a high school diploma and experience in hardware troubleshooting or networking. This position fosters an inclusive culture and offers professional growth opportunities, along with work-life balance initiatives.