Danish-Speaking Customer Expert - Remote from Greece

EU Best Jobs; A distancia; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking customer service professionals fluent in Danish to provide exceptional service. The role involves troubleshooting, managing customer interactions, and ensuring satisfaction while collaborating with internal teams. Competitive monthly salary and relocation support to Greece are offered, along with professional development opportunities. Candidates should have prior customer service experience in premium brands, strong interpersonal skills, and be proficient in English.

Servicios

Complete relocation support

Competitive salary (14 salaries per year)

Health care benefits

Free Greek language courses

Formación

• Excellent Danish language skills are essential.
• Very good English communication skills required.
• Previous experience in customer service is ideal.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customers and provide a premium experience.

Conocimientos

Danish language skills

English communication skills

Interpersonal skills

Computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Danish language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

• Hr Executive Recruitment
• Internship
• AIX
• Fleet
• Information Technology Sales

Employment Type

Full Time

Experience

years

Vacancy

1