Cyber Incident Commander – Global CERT - Santander Digital Services

Santander USA; Boadilla del Monte; Híbrido; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

A global financial services firm is seeking a Cyber Incident Commander based in Boadilla del Monte. The role involves leading incident response teams, defining strategies for handling cybersecurity incidents, and coordinating with various internal stakeholders to mitigate risks. Candidates should have over 3 years of experience in cybersecurity incident response, a relevant technical degree, and a strong command of English. The position offers a hybrid working model and competitive benefits including health and wellness programs.

Servicios

Hybrid working model

Competitive salary with performance bonuses

Gym/WellHub membership

Childcare support

Exclusive discounts for Santander employees

Formación

• 3+ years of experience in Cybersecurity Incident Response.
• Experience in crisis management is preferred.
• Ability to define strategies for incident response.

Responsabilidades

• Lead the response squad managing cybersecurity incidents.
• Define tailored action plans for incident management.
• Collaborate with Local CERTs on handling incidents.

Conocimientos

Cybersecurity Incident Response

Crisis Management

Incident Response and Handling methodologies

Cyber defense knowledge

Highly proficient English

Educación

Technical degree or Computing Modules

Herramientas

CISSP

CISA

CISM

CEH

OSCP

GCIH

Descripción del empleo

Cyber Incident Commander – Global CERT - Santander Digital Services Country: Spain

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 10,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

THE DIFFERENCE YOU MAKE

Santander Digital Services is looking for a Cyber incident Commander based out of Boadilla.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Be an active part of the Incident Coordinators team of Global CERT.
• Lead the response squad created to manage the incidents, made up of different roles: Incident coordinator, Incident Handlers, Forensic Analysts and Intelligence Analysts.
• Define the strategy and a tailored action plan to respond to each incident.
• Collaborate with the Local CERTs in the handling of the incidents.
• Coordinate and manage cybersecurity incidents impacting Third Party vendors and providers, mitigating the potential risk that may pose to the Group.
• Become part of a world class team that will own, respond and coordinate the most relevant and challenging cybersecurity incidents across the Group.
• Be available to participate in the incident response procedure with a On-Call scheme rotating among all the team members.
• Collaborate with key stakeholders within the bank, such as Global Forensics, Global Security Operations Centre, Corporate Security & Intelligence, Global Cyber Fraud, Global Legal, Secure User Experience team, among others.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 3 + years of experience in Cybersecurity Incident Response or similar responsibilities (Required)
• Experience in crisis management (Preferred)

Education

• Technical degree or Computing Modules (Required)

Languages

• High level of English (Required)

Hard Skills

• Knowledge of Incident Response and Handling methodologies (Required)
• Knowledge of cyber incident categories, incident response, and timelines for responses (Required)
• Knowledge of cyber defense and information security procedures and regulations (Required)
• Knowledge of cyber attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks) (Required)
• One or more of the following certifications (CISSP, CISA, CISM, CEH, OSCP, GCIH) (Preferred)

WE VALUE YOUR IMPACT

Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We’re enable our teams to go beyond through global opportunities and broad career paths.
• Flexibility that works. Enjoy a hybrid working models —some days remote, some days onsite with your team—along with flexible hours.
• Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com)
• Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.
• Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.
• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.
• We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.
• Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.
• Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join!

We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?