Customer Service - Spanish speaking - 100% remote in Greece

Halvia Talent; A distancia; Jornada completa

Descripción de la vacante

A leading customer service provider is looking for a Customer Service Agent to join their team. This 100% remote position offers comprehensive relocation support to Greece, along with a competitive salary and health care benefits. Ideal candidates are fluent in English, detail-oriented, and possess strong problem-solving skills. Enjoy a dynamic work environment with professional growth opportunities.

Servicios

Complete relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Formación

• Fluent in the required language.
• Experience in customer support is preferred but not mandatory.

Responsabilidades

• Communicate with customers via phone, messages, and email.
• Resolve queries regarding orders and delivery.
• Provide professional customer service support.

Conocimientos

Strong English skills

Attention to detail

Problem-solving

Descripción del empleo

Overview

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

Requirements

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.