Customer Service Representative - Barcelona, Spain

Nordicrecruiters; Barcelona; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel service company is seeking a Customer Service Representative fluent in Danish to join their team in Barcelona. In this full-time, on-site role, you'll be the primary contact for travelers and accommodation partners, addressing inquiries and ensuring excellent support. The ideal candidate will possess strong communication skills and enjoy a dynamic work environment. This position offers training, private health insurance, and opportunities for flexibility and remote work. Join a vibrant international community in one of Europe's most lively cities.

Servicios

Private health insurance

Spanish lessons

Social activities and group events

Free coffee and weekly fruit

Flexibility to work from home

Formación

• Fluent in Danish and good command of English, must be comfortable in communication.
• Adaptable and goal-driven, able to tackle problems creatively.
• Experience in customer support or contact center is advantageous.

Responsabilidades

• Act as the main contact for travelers and accommodation partners.
• Handle inquiries through phone and email.
• Ensure high-quality support and mediation between parties.

Conocimientos

Native or fluent Danish

Strong verbal and written communication

Interpersonal skills

Comfortable with Office365 and CRM tools

Problem solving mindset

Descripción del empleo

About the Role

We are looking for a friendly, articulate Customer Service Representative fluent in Danish to join a lively, international support team in Barcelona. In this full time onsite role, you will act as the main point of contact for travellers and accommodation partners: listening to inquiries, mediating between parties, clarifying service, payment or technical questions, and ensuring consistently high quality support through phone and email.

What You Bring

• Native or fluent Danish (spoken and written), and good command of English
• Strong verbal and written communication and interpersonal skills
• Comfortable working with tools like Office365, CRM platforms, or similar internal systems
• Problem solving mindset, adaptable and goal driven attitude, able to respond flexibly to changing priorities
• Previous experience in customer support or contact centre environments is a plus
• Interest in working with accommodation platforms or travel related services

Whats On Offer

• A unique opportunity to join a leading travel service operation in Barcelona with support from day one, including full training and ongoing coaching
• Access to benefits such as private health insurance (if contract becomes permanent), Spanish lessons, social activities and group events great ways to settle in and get to know your new city
• Daily free coffee (and weekly fruit!) for a comfortable start to your workdays
• Flexibility: opportunity to work from home (within 100km of the office) when conditions allow

Why Barcelona?

Barcelona offers an exceptional quality of life beyond the workplace. The city combines urban energy with coastal calm beautiful beaches, Mediterranean weather and a relaxed yet dynamic vibe make it an ideal place to grow both personally and professionally.

Culture, food and lifestyle here are among Europes best. You'll be surrounded by rich architecture, historic streets, thriving nightlife and a diverse international community that embraces newcomers.

Everyday life can be balanced and enjoyable: local markets, tapas bars, easy access to arts, events, and a network of expats and locals make settling in smoother.

If you're looking for a role where you can engage with people from around the world, grow professionally in a friendly, international setting, and enjoy life in one of Europes most vibrant cities this Customer Service Representative position in Barcelona could be the perfect next step.