Customer Expert - Prestigious Luxury Automotive Brand (German-Speaking, Remote Greece)

Euro Lingua Jobs; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading customer service recruitment agency is seeking a German-Speaking Customer Expert for a prestigious automotive brand in Greece. The role involves supporting customers through various channels and ensuring a seamless experience, along with a passion for cars. Benefits include full relocation support, a competitive salary, and numerous perks like healthcare benefits and free language courses within a company of over 11,500 employees.

Servicios

Complete relocation support

Flight tickets covered

4 weeks hotel accommodation

Support with house searching

Competitive monthly salary + 2 extra salaries per year

Performance bonus up to 10%

Healthcare benefits

Free online Greek language courses

Career path within a large company

Relaxing break areas

Formación

• Customer support experience preferred (at least 6 months).
• Strong written and spoken English.
• Ability to learn quickly and adapt to new technology.

Responsabilidades

• Be the primary point of contact for customer requests.
• Utilize various communication channels for customer support.
• Resolve customer concerns professionally and promptly.

Conocimientos

Fluency in German (C1+)

Very good English skills (B2+)

Passion for cars

Highly developed communication skills

Genuine problem-solving mentality

Tech savviness

Positive attitude

Descripción del empleo

Job Description

Dream of combining your love for premium cars with a life under the Mediterranean sun? Here's your chance!

Join our team as a German-Speaking Customer Expert for one of the world's most prestigious automotive brands. You'll be the go-to person for customers who expect nothing but the best, all while enjoying the Greek lifestyle.

Your R esponsibilities

• Be the primary point of contact for customer requests, representing a world-renowned car brand
• Utilize phone calls, emails, and chats to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on car-related matters
• Resolve issues as they arise—addressing customer concerns professionally and promptly
• Turn every customer into a happy customer
• Enjoy your time in Greece!

Requirements

• Fluency in German (C1+)
• Very good English skills—both written and spoken (B2+)
• A passion for cars is a big plus!
• At least 6 months of customer support experience preferred
• Highly developed communication skills
• A genuine problem-solving mentality and sense of ownership
• Tech savviness and learning agility
• Positive attitude

Benefits

• Complete relocation support : We cover everything from the moment you leave your home until you're ready to rent your first place in Greece
• Flight tickets covered
• 4 weeks hotel accommodation
• Support with house searching
• Competitive monthly salary + 2 extra salaries per year
• Performance bonus up to 10%
• Healthcare benefits and numerous discounts
• Fully paid training by certified instructors
• Career path within a company of 11,500+ employees
• Free online Greek language courses
• Special events and community initiatives
• State-of-the-art premises with relaxing break areas