Job Title : Jefe de operaciones
Job Description :
The Chief Operating Officer (COO) oversees daily operations, ensuring effective performance in customer service, maintenance, security, and logistics. They work closely with the executive team to improve operational efficiency and guarantee an exceptional visitor experience.
Key Responsibilities :
- Operational Management: Supervise daily operations, including customer service, maintenance, security, and logistics.
- Process Optimization: Identify opportunities to enhance operational efficiency and implement new strategies.
- Team Management: Lead and coordinate the operations, logistics, and HR departments.
- Strategic Planning: Collaborate with executives to design and execute strategic plans for expansion and growth.
- Expansion and New Openings: Oversee new site openings, ensuring deadlines are met.
- Budget Management: Monitor operating costs.
- Vendor & Partner Coordination: Manage relationships with suppliers and contractors.
- Visitor Experience: Ensure facilities and services meet quality and safety standards.
- Regulatory Compliance: Ensure museum operations comply with legal regulations.
Required Skills and Qualifications :
- Minimum 5 years of experience in a similar role.
- Strong leadership and team management skills.
- Ability to work in dynamic environments and manage multiple projects simultaneously.
- Knowledge in business administration and financial control.
- Experience in operations, logistics, and strategic planning.
- Excellent communication and negotiation skills.
- Strong problem-solving and decision-making abilities.
- Advanced level of English.
Benefits :
- A dynamic and creative work environment.
- Opportunity to lead strategic and growth-oriented projects.
- Additional benefits based on performance and objectives achieved.