Catalan Payments Support Specialist — 24/7 Lisbon

Cross Border Talents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading payment solutions company is looking for a Payment Account Specialist to support Catalan-speaking customers from Lisbon. You will assist with payment transactions, troubleshoot issues, and maintain customer records. The ideal candidate speaks C2 Catalan and C1 English, has call center experience, and excels in communication and problem-solving. This position offers a competitive compensation package and a relocation option.

Servicios

Health Insurance from Day 1

1,000 Welcome Bonus

Accommodation for 280 euros/month

Flight reimbursement after 6 months

Formación

• C2 Catalan and C1 English proficiency are mandatory.
• Customer support experience in a call center is a must.
• Strong communication and problem-solving skills required.

Responsabilidades

• Assist Catalan-speaking customers via phone, email, and chat.
• Provide expert support on payment transactions and account management.
• Troubleshoot technical issues and maintain accurate records.

Conocimientos

C2 Catalan speaker

C1 English proficiency

Customer support experience

Strong communication skills

Problem-solving skills

Ability to multitask

Descripción del empleo

A leading payment solutions company is looking for a Payment Account Specialist to support Catalan-speaking customers from Lisbon. You will assist with payment transactions, troubleshoot issues, and maintain customer records. The ideal candidate speaks C2 Catalan and C1 English, has call center experience, and excels in communication and problem-solving. This position offers a competitive compensation package and a relocation option.