Business Process Architect

AIG PC Global Services; Madrid; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

AIG PC Global Services seeks a Business Process Architect to join the Global Process Team. The role involves strategic problem solving and process improvement to align business with organizational goals. Candidates should have a Lean Six Sigma certification and experience within the insurance industry, focusing on creating value through innovative business solutions.

Servicios

Total Rewards Program

Opportunities for continuous learning and development

Formación

• 5 years experience in management consulting or process improvement roles.
• Expertise in applied process improvement methodologies.
• Insurance industry experience in commercial P&C preferred.

Responsabilidades

• Define specific business solutions and structures needed.
• Identify risks and assumptions in solutions.
• Lead business process design and improvement efforts.

Conocimientos

Strategic problem solving

Process improvement

Business analysis

Leading execution

Emotional intelligence

Analytical reasoning

Communication skills

Educación

Lean Six Sigma certification

Herramientas

Visio

Descripción del empleo

The Business Process Architect will report directly to a Senior Business Process Architect. This position is a key part of the Global Process Team and is responsible for understanding the company's business strategy, North Star operating vision, business imperatives, and capabilities, and how they affect technology imperatives and strategic initiatives. This individual is responsible for supporting processes that govern all functional and regional groups. Develops interaction models for people resources and controls within process constraints. The Business Architect will partner with the business, global technical teams, GI Controls, and IT to ensure adoption of best practices and standardization of business architecture outputs across the company.

The responsibilities for this role include :

1. Understand the company's business strategy, operating vision, business imperatives, and capabilities, and how they affect technology imperatives.
2. Understand the key challenges faced by sponsors and key stakeholders.
3. Define opportunities to create business value for the company.
4. Define the specific business solutions and structures needed to realize these opportunities.
5. Help define performance goals, metrics, and key milestones for the proposed solutions.
6. Review prototypes, enterprise blueprints, and the scope of initiatives to meet business imperatives.
7. Increase confidence among business and IT leaders in the solutions.
8. Identify risks and assumptions associated with the functional elements of the solutions.
9. Advocate and drive adoption of best practices to ensure standardization of business architecture outputs.
10. Work closely with solution/technical architects to deliver business architecture artifacts for end-to-end and solution architecture deliverables.
11. Anticipate emerging business trends and regulatory/risk issues to recommend large-scale product, technical, functional, or operational improvements.
12. Make recommendations and collaborate with the business to ensure solutions meet business needs on complex projects or programs.
13. Assess and diagnose business problems using quantitative and qualitative methods, identify root causes, quantify issues, and communicate findings to senior leaders.
14. Collaborate with stakeholders across the organization to develop solutions for business challenges, using techniques like workshops and engagement sessions.
15. Lead business process design and improvement efforts using re-engineering techniques, including LEAN.
16. Develop comprehensive designs outlining strategic and tactical solutions, and work with IT to translate these into business requirements.
17. Create detailed business cases outlining costs, benefits, and ROI from change efforts.
18. Develop implementation and execution strategies, including project plans, stakeholder engagement, dependency mappings, governance, and communication plans.

What we're looking for :

The ideal candidate will demonstrate a passion for solving business problems, creating solutions, and executing change projects and programs. Proven experience in strategic problem solving, process improvement, business analysis, program and change management, and leading execution in complex, cross-functional environments including with technology teams is essential. Strong communication, emotional intelligence, business acumen, and understanding of the insurance industry are required.

Requirements include:

• 5 years of experience in management consulting, business operations, or process improvement roles.
• Experience in the insurance industry, preferably in commercial P&C.
• Strong analytical and critical thinking skills (quantitative and qualitative).
• Experience with process improvement methodologies including process mapping, root cause analysis, re-engineering, etc.
• Lean Six Sigma certification and Visio experience.
• Excellent communication skills, comfortable with senior leadership.
• Experience working with technology teams in design and execution.

Note: The position emphasizes in-person collaboration and comprehensive benefits through AIG's Total Rewards Program. AIG promotes a culture of inclusion and equal opportunity.