Biomedical Data Support & Ops Technician (Hybrid)

Centre for Genomic Regulation; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading biomedical research institute in Barcelona is seeking an Operations Technician for the European Genome-Phenome Archive team. The role involves providing user support, troubleshooting issues, and collaborating with developers to enhance user experience. Candidates should have a relevant degree and experience in customer support, along with strong computer skills. This position offers a hybrid working model and career development opportunities.

Servicios

Flexible working hours

Extended vacation period

Professional development opportunities

Formación

• At least 1 year of experience in customer or user support.
• Willingness to learn technical tools.
• Excellent communication skills in English.

Responsabilidades

• Provide first-line support to EGA users.
• Troubleshoot technical issues with databases.
• Collaborate with developers and system administrators.

Conocimientos

Customer support experience

Computer skills

Organizational skills

Multitasking

Proactive problem-solving

Educación

Bachelor’s degree in biology, Bioinformatics, Computer Science, or a related field

Herramientas

Basic SQL

Linux command line

Descripción del empleo

A leading biomedical research institute in Barcelona is seeking an Operations Technician for the European Genome-Phenome Archive team. The role involves providing user support, troubleshooting issues, and collaborating with developers to enhance user experience. Candidates should have a relevant degree and experience in customer support, along with strong computer skills. This position offers a hybrid working model and career development opportunities.