Join to apply for the Application Manager SAP BASIS (M / F / D) role at TK Elevator.
1) Responsibilities
- Responsible for the safe operation of the system.
- Definition of System Operations concept, operations procedures and documentation in system operation manuals in alignment with shared service / outsourcing provider.
- Responsible for KPI compliance with the systems and intervenes early in the event of non-compliance (compliance report).
- Responsible for the system maintenance concepts for updating the system components.
- Responsible for the safe execution of maintenance work and transition to regulated operation.
- Responsible for system security (compliance, SOS report, pen tests).
- Analysis, classification and correction of system malfunctions.
- Responsible for monitoring and operating processes to ensure systemic availability (monitoring concept, EWA analysis, SOS report analysis, etc.).
- Control and coordination of internal and external service providers in connection with support, operation and implementation activities, including specification, planning, testing and quality management, training and key user support.
- Driving escalation process for incident tickets and urgent business requirements with clear communication to the service owner.
- Coordination and participation in the introduction of new solutions in the SAP environment.
- Management of work packages for developing the future IT landscape.
- Leading technical projects in the implementation of transformation projects.
- Analysis and design of requirements regarding SAP Basis and SAP Solution Manager.
- Support application requirements from the OU business and collaborate with the Service Provider for implementation.
- Processing of user requirements and creation / evaluation of solution concepts.
- Support the requirements from audits regarding technically related activities.
- Analyze current innovations in SAP Basis and Solution Manager for applicability and feasibility.
- Create application roadmaps for specific functional areas (Basis and Solution Manager) in coordination with Solution Architect, Global AMS and other stakeholders.
- Strong cooperation with specialist departments in business and international IT departments.
- Support QA Manager in code reviews for performance analysis.
- Support Solution Architect and AMs in defining ERP strategy for the specific functional area based on project experience.
- Participation during rollouts (Post Go Live preparation and support).
2) What We Expect
- Academic background : Degree in computer science or equivalent experience.
- Experience : At least 4 years in SAP Basis and System Operations; strong understanding of SAP Basis architecture and operations; in-depth knowledge of SAP Basis / NetWeaver (system operations and administration, transport management, ABAP development, etc.).
- Experience in defining technical system architecture and sizing; S / 4HANA experience (administration or migration projects).
- Solid IT fundamentals (networks, client–server architecture).
- Familiarity with project management principles; (first experience as project or sub-project manager is a plus).
- Experience in international work environments.
- Ability to manage stakeholders in a multi-cultural global environment (matrix function beneficial).
3) Personal skills
- Strong presentation skills and confidence in dealing with executives.
- Proactive, flexible and independent working style; ability to perform tasks accurately in ambiguous situations.
- Team player with collaborative and pragmatic style; strong analytical and strategic skills.
4) Languages
- Fluency in English (written and spoken; upper-intermediate).
5) What We Offer
- Secure job and salary – permanent contract in a technically exciting, stable and sustainable industry with an attractive compensation package.
- Social benefits and an attractive work calendar.
- Teamwork & safety – an open, transparent, and value-oriented culture.
- Individualized training plan from day one.
- TK Elevator fosters an open, transparent culture with regular feedback, training and space to contribute ideas.
6) Additional information
- Manager level, position without grade, no direct staff responsibility, matrix-structured environment, travel required.
- Please, send your application in English.