Ui Ux Designer jobs in Germany

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Amazon Europe Core

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1

23.05.2025

07.07.2025

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Key job responsibilities

• Support end-user devices and IT infrastructure within your building

• Assist with major network projects, such as setting up IT for new Amazon buildings

• Propose new processes to improve IT deployment at Amazon logistics centers

• Mentor and support colleagues

A day in the life

The Ops Tech Solutions team (OTS) provides ongoing tech support to all Amazon operational sites worldwide. Maintaining, upgrading, and securing the IT infrastructure and end-user devices requires diverse skills. Some team members are engineers developing solutions, while others hold management roles leading the tech support team to better assist end-users.

Our team balances performance and sustainability for all new solutions. Many members work on local sites. The team operates 24/7 to ensure support and perform maintenance with minimal business disruption.

• Degree in Computer Science or a related technical field

• Experience managing heterogeneous networks with Windows and Linux clients and servers

• Knowledge of network infrastructure, system integration, and working with third-party vendors

• Advanced English and German skills, both spoken and written

• Valid driver's license

• Additional industry certifications like ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE), or Linux (LPIC-1, LPIC-2)

• Experience working in a dynamic, customer-focused environment

• Knowledge of common network and internet protocols, including management, communication, and security protocols

• Experience with IT asset management and procurement

About the team

The OpsTech Solutions team (OTS) supports all Amazon operational sites globally. Maintaining, upgrading, and protecting the IT infrastructure and end-user devices requires diverse skills. Some members are specialists developing solutions, others are leaders managing the tech support team to ensure optimal support.

We value diversity and an inclusive workplace. We offer programs like the Women's Leadership Program focusing on key skills and challenges for women, as well as affinity groups such as Glamazon for LGBTQIA+ employees and Families at Amazon for employees with families. We foster an environment of inclusion, networking, and professional growth. All employees are welcome to join these groups regardless of background.

The Amazon OTS team is committed to balancing performance and sustainability in all new solutions. Many team members work locally. Our team operates around the clock to provide support and perform maintenance with minimal business disruption.

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