A growing real estate company is hiring a Virtual Call Agent to work remotely from McRae-Helena. This full-time position is ideal for entry-level candidates seeking experience in the real estate and mortgage industry. As the first point of contact for clients, you will deliver exceptional customer service, manage inquiries, and assist clients efficiently. A competitive hourly wage ranging from $25 to $27 is offered, along with opportunities for professional growth and development.
Qualifikationen
Strong verbal communication skills are essential for client interactions.
Ability to handle inquiries with patience is required.
Basic computer skills and proficiency in phone systems are necessary.
Aufgaben
Manage inbound and outbound calls professionally.
Provide accurate information about services offered.
Address client inquiries and resolve issues promptly.
Kenntnisse
Strong verbal communication skills
Ability to handle customer inquiries with patience and empathy
Good organizational skills
Multitasking abilities
Ausbildung
High school diploma or equivalent
Jobbeschreibung
Description
Stardust Properties Inc. is looking for a Virtual Call Agent to join our team remotely from McRae-Helena. This full‑time position offers an excellent opportunity for entry‑level candidates to gain experience in the dynamic real‑estate and mortgage industry.
As a Virtual Call Agent, you will be the first point of contact for our clients, handling inquiries and providing information about our services. Your role will be crucial in delivering exceptional customer service and ensuring client satisfaction, contributing to the overall success of our company.
We offer a competitive hourly wage ranging from $25 to $27, along with a supportive work environment that encourages professional growth and development.
Responsibilities
Manage inbound and outbound calls with professionalism and courtesy
Provide accurate information about real estate and mortgage services
Address client inquiries and resolve issues promptly
Document call details and maintain accurate records
Assist clients with scheduling appointments and follow‑ups
Collaborate with team members to improve service delivery
Stay informed about industry trends and company updates
Participate in training and development sessions
Requirements
High school diploma or equivalent
Strong verbal communication skills
Ability to handle customer inquiries with patience and empathy
Basic computer skills and proficiency in using phone systems
Good organizational and multitasking abilities
Willingness to learn and adapt in a fast‑paced environment
Previous customer service experience is a plus, but not required
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