Jobs in Heidelberg, Germany
Virtual Call Agent
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Forward Education GmbH
Virtual Call Agent
Job summary
A growing real estate company is hiring a Virtual Call Agent to work remotely from McRae-Helena. This full-time position is ideal for entry-level candidates seeking experience in the real estate and mortgage industry. As the first point of contact for clients, you will deliver exceptional customer service, manage inquiries, and assist clients efficiently. A competitive hourly wage ranging from $25 to $27 is offered, along with opportunities for professional growth and development.
Qualifications
- Strong verbal communication skills are essential for client interactions.
- Ability to handle inquiries with patience is required.
- Basic computer skills and proficiency in phone systems are necessary.
Responsibilities
- Manage inbound and outbound calls professionally.
- Provide accurate information about services offered.
- Address client inquiries and resolve issues promptly.
Skills
Education
Stardust Properties Inc. is looking for a Virtual Call Agent to join our team remotely from McRae-Helena. This full‑time position offers an excellent opportunity for entry‑level candidates to gain experience in the dynamic real‑estate and mortgage industry.
As a Virtual Call Agent, you will be the first point of contact for our clients, handling inquiries and providing information about our services. Your role will be crucial in delivering exceptional customer service and ensuring client satisfaction, contributing to the overall success of our company.
We offer a competitive hourly wage ranging from $25 to $27, along with a supportive work environment that encourages professional growth and development.
- Manage inbound and outbound calls with professionalism and courtesy
- Provide accurate information about real estate and mortgage services
- Address client inquiries and resolve issues promptly
- Document call details and maintain accurate records
- Assist clients with scheduling appointments and follow‑ups
- Collaborate with team members to improve service delivery
- Stay informed about industry trends and company updates
- Participate in training and development sessions
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to handle customer inquiries with patience and empathy
- Basic computer skills and proficiency in using phone systems
- Good organizational and multitasking abilities
- Willingness to learn and adapt in a fast‑paced environment
- Previous customer service experience is a plus, but not required
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.