Customer Service jobs in Germany

We are the leading independent e-commerce logistics platform in Europe that provides scalable fulfillment services for e-commerce businesses and fast-growing D2C brands. From warehousing picking and packing delivery and returns management we take care of the whole order fulfillment process for online shops. By using our solution retailers get access to a broad network of warehouses across Europe which are all interconnected via our software. This enables e-commerce retailers to manage their whole logistics with our powerful all-in-one tool in the fastest and most efficient way possible. As a result merchants can improve their delivery speed reduce logistics costs and optimize product availability.

We are looking for motivated sellers that enjoy dealing with customers to join our DACH sales team. If youre persuasive have industry experience and are adept at listening and presenting then you may be right for us.

• Develop sales opportunities with established e-commerce companies brands and retailers across Europe through inbound and outbound campaigns.
• Successfully identify and qualify potential business customers (B2B) through own research including social media.
• Based on your opportunities needs create individual offers and present e-commerce retailers with comprehensive custom fulfillment solutions.
• Consult and negotiate terms with potential customers up to deal closure.
• Manage complex sales processes from the identification of potential leads up to the completion of a deal which can span over several months and may require cross-functional feedback loops within byrd.
• Be a product evangelist for the byrd vision of fulfillment. Network with relevant companies present to senior business executives at industry events and demo solutions to potential clients.
• Based on your sales discussions identify blockers and opportunities for development for byrd.
• Meet or exceed your monthly and quarterly sales targets.

• Extensive experience in a comparable sales position
• Successful sales track record and ability to consistently deliver on targets
• Experience with selling to senior business executives and large companies
• Experience managing and closing complex sales cycles
• A strong background in E-Commerce and logistics industries
• Strong and demonstrated written verbal and presentation skills
• High customer & service orientation and a distinctive online affinity
• Reliability drive and team spirit
• Excellent verbal and written German and English language skills

• Training budget. We care About Your development! At byrd we are committed to the growth and well-being of our employees. Every byrdie is granted an annual training budget that can be used for a wide range of personal and professional development opportunities. Whether youre looking to enhance your skills pursue new areas of interest or focus on your mental health our training budget supports your journey.
• Byrds Career Path. Join a company where you can grow! At byrd we believe in nurturing talent and providing opportunities for growth. We offer a clear career path that allows every byrdie to develop and advance within the company. Whether youre aiming to enhance your skills take on new responsibilities or explore different roles we support your career journey with ample opportunities for progression and personal development.
• Gym membership package. We want our employees to be healthy happy and well-rested. Our work-related activities are diversified; our movement is order to create a balance we offer gym memberships to colleagues in each of our entities allowing them to keep active & maintain a healthy lifestyle.
• Workcations. We know that flexibility to visit family friends & new places is important and days of annual leave are precious. Thats why we offer colleagues the opportunity to work abroad (for a given period); allowing the good times to roll while your vacation time remains untouched.
• Annual public transport tickets. We offer annual public transportation tickets to employees based in Berlin & Vienna to compensate for the time they spend commuting and as an incentive to opt for the environmentally-friendly way of commuting to our offices.
• Tech pack and merch. We provide top-quality hardware that you need to help byrd move the needle. To top things off we also provide lots of merch to our byrdies to keep us all swagged out.
• Regular team events. We are always happy to meet for team lunches or a small break to unwind and have a (virtual) cup of your favorite addition team-building and celebratory events are at the core of our social gatherings bringing colleagues together to celebrate our achievements and growth.
• Meaningful tasks. With us you will have the opportunity to work on meaningful projects that have a direct impact on our company and our customers. You will have an opportunity to work with a team of experienced and passionate professionals that care for you and your contributions to the team.

Last but not least we are an equal opportunities employer and value diversity. Therefore we do not discriminate based on religion skin color national origin gender sexual orientation age marital status or disability. Should you wish to learn more about our company culture and our values then feel free to check out our team page and our #byrdistheword page.

Sales Experience,Direct Sales,B2B Sales,Public Relations,SAAS,Account Management,Product Demos,Salesforce,Outside Sales,CRM Software,Enterprise Sales,negotiation

Employment Type : Employee

Experience : years

Vacancy : 1