A leading pet food company in Köln is seeking a Sales Operations Manager to develop frameworks for Sales execution teams and enhance operations through technology. The ideal candidate will possess experience in field roles, strong skills in management, and a proven ability to drive performance. This role promises an industry competitive salary and benefits package, including a company bonus.
Prestations
Best-in-class learning and development support
Competitive salary and benefits package
Access to in-house Mars University
Qualifications
Previous experience in a field-related role in execution.
Proven record of driving performance through monitoring work.
Excellent English skills; another European language is a plus.
Responsabilités
Develop and act as CoE for Sales cluster execution teams.
Ensure Sales systems are fit for purpose and user-friendly.
Partner with regional Sales effectiveness Manager for system changes.
Connaissances
Six Sigma
Lean
Management Experience
Process Improvement
Analysis Skills
Operations Management
Leadership Experience
Formation
Business / Economics / Sales Education
Outils
Salesforce CRM
Microsoft Outlook
Description du poste
Overview
The Sales Operations Manager will work closely with the Pillar Head and the Sales Field Managers in both PSR and Pet Professional to support with optimal route and coverage. They will ensure excellence in execution and maximise sales team effectiveness through the development and application of standardised framework.
Responsibilities
You will be responsible for developing the framework and act as CoE for the Sales cluster execution teams to ensuring the effective development and operation of Sales call plans, Sales routes and processes and managed systems.
You will ensure the Sales systems are fit for purpose, maximise ROI and run effectively and provide user friendly applications for the processing of daily business.
You will act as Subject Matter Expert / key point of contact for the business in regards to Sales systems and processes.
Partner with the regional Sales effectiveness Manager as well as with Mars IS or external 3rd parties as required in the development and implementation of new system adoption or changes.
Be a key User for Salesforce CRM (or other sales CRM systems).
Lead the adoption of new tech solution to drive efficiency through automation and AI and oversee the implementation of the new tools from pilot to hypercare.
Give inputs for call plan improvement and track sales effectiveness (ROI).
What are we looking for
Previous experience in a Field related role in execution and also proven record of driving performance through monitoring and measuring work, good understanding of tech tools.
Business / Economics / Sales Education or experience.
Excellent English skills. One extra European language is a plus but not essential.
What can you expect from Mars
Work with diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where we are striving to build the world we want tomorrow today.
Best-in-class learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.
Required Experience
Manager
Key Skills
Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.