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A leading medical technology company in Troisdorf is seeking a Medical Technician to provide on-site technical support for medical devices. Responsibilities include error detection, safety checks, customer interaction, and coordination with sales teams. The ideal candidate must have relevant qualifications and experience, a driving license, and willingness to travel. The company offers professional development, a stable work environment, and a flexible schedule.
Implementation and documentation of domestic and foreign on-site technical support related to in-use medical devices.
Performing error detection and repair activities related to defective products.
Performing safety and functional checks (STK) on medical devices every 6 months.
Participation in complaint and non-compliance handling processes.
Contacting customers to arrange appointments and preparing quotations.
Processing customer feedback and coordinating further actions.
Planning and organizing service activities with the German sales team and the Hungarian parent company.
Carrying out monthly and yearly German service program.
Coordinating the supply of components and spare parts from the Hungarian parent company
Weekly report to the Technical Support Manager.
Preparing service reports and electrical safety protocols in accordance with DGUV Regulation 3 and MDR 2017 / 745.
Carrying out feedback and service report register in accordance with the regulation MDR 2017 / 745
Time tracking and task management system administration.
Apply by sending us your CV in ENGLISH.