Portuguese Speaking Customer Service for Renewable Energy industry

Patrique Mercier Recruitment; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Portuguese Speaking Customer Service representative in the renewable energy sector. The ideal candidate will provide exceptional support to clients, addressing inquiries and promoting sustainable practices. This position offers competitive benefits and growth opportunities within a dynamic environment.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package

Free Greek Lessons

Engagement Activities

Qualifikationen

• Fluency in Portuguese and proficiency in English, both written and spoken.
• Previous experience in customer service or a related field.
• Knowledge of renewable energy is a plus but not required.

Aufgaben

• Provide exceptional customer service support to Portuguese-speaking clients.
• Respond to customer inquiries efficiently via phone, email, and chat.
• Educate customers on renewable energy solutions.

Kenntnisse

Fluency in Portuguese

Proficiency in English

Strong communication skills

Customer-oriented approach

Problem-solving skills

Tools

Customer service software

CRM systems

Jobbeschreibung

Overview

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce a fantastic opportunity for a Portuguese Speaking Customer Service role within the Renewable Energy industry. We specialize in connecting talented individuals with employers across various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our meticulous recruitment process is designed to ensure that the best candidates are matched with roles that truly suit their skills and aspirations. If you are passionate about providing excellent customer service support and have a strong interest in renewable energy solutions, this position could be your next career move. By joining our team, you will not only play a vital role in assisting customers but also contribute to a sustainable future by promoting renewable energy initiatives. Furthermore, you will have the chance to work in a dynamic environment that values growth, innovation, and environmental responsibility. Reach out to us at Patrique Mercier Recruitment to explore how you can take your career to the next level while making a positive impact globally.

Responsibilities

• Provide exceptional customer service support to Portuguese-speaking clients in the renewable energy sector.
• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, troubleshooting, and order-related questions.
• Collaborate with internal teams to resolve customer issues and escalate complex matters when necessary.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on renewable energy solutions and initiatives to promote sustainable practices.
• Contribute to continuous improvement initiatives by providing feedback on customer experiences and service processes.

Requirements

• Fluency in Portuguese and proficiency in English, both written and spoken.
• Previous experience in customer service or a related field.
• Strong communication and interpersonal skills with the ability to engage effectively with customers.
• Knowledge of the renewable energy industry is a plus but not required.
• Proficient in using customer service software and CRM systems.
• Excellent problem-solving skills and a customer-centric approach.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities