[Hiring] Swedish Customer Support Representative @apply2day

apply2day; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is hiring a remote Swedish Customer Support Representative to manage customer interactions and ensure satisfaction. Ideal candidates should be fluent in Swedish and have strong communication skills. The role offers competitive remuneration, extra monthly bonuses, and a relocation package for international candidates.

Leistungen

Competitive Remuneration package

Extra monthly bonus

Health care benefits

Ticket restaurant

Relocation package

Qualifikationen

• Fluency in Swedish required (C1 - C2).
• Very good command of English is necessary.
• Strong phone contact handling skills and customer orientation.

Aufgaben

• Manage incoming chat, mail, or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Keep records of customer interaction and process customer accounts.

Kenntnisse

Fluency in Swedish (C1 - C2)

Very good command of English (B2 - C1)

Good MS Office skills

Strong phone contact handling skills

Excellent communication and presentation skills

Customer orientation

Ability to multi-task

Jobbeschreibung

Sep 11, 2025 - apply2day is hiring a remote Swedish Customer Support Representative. Salary: competitive remuneration package with monthly bonus. Location: Greece.

Looking for a role where your love for the Swedish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Swedish Customer Support Representative - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Qualifications

• Fluency in Swedish (C1 - C2)
• Very good command of English (B2 – C1)
• Good MS Office skills.
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively.

Benefits

• Competitive Remuneration package
• Extra monthly bonus depending on the performance appraisal
• Health care benefits and numerous other discounts
• Ticket restaurant
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation.

About the company

apply2day is a pioneering company based in Athens which deals with the factor of recruitment. In cooperation with the biggest companies, it provides high quality HR solutions as well as a unique experience for all our candidates. High skilled professionals will guide you and advise you through this journey, standing next to you every step of the way. Our team always a step further and deeply into the demanding job market will fulfill all your requests, finding the most suitable carrier for you.