Customer Support Specialist Relocation to Spain, Greece or Portugal

Cross Border Talents; Schwerin; Remote; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A leading international customer service firm is seeking German-speaking candidates for an exciting role in customer support, with full relocation assistance to sunny countries like Spain, Portugal, or Greece. You will provide outstanding service as the first point of contact for customers, ensuring high satisfaction while enjoying cultural diversity and a vibrant lifestyle abroad. Full paid training is provided, and opportunities for internal promotions are available.

Leistungen

Relocation package (flight ticket, airport pickup, hotel accommodation)

Competitive monthly salary + performance-based bonuses

Paid initial training and continuous coaching

Private health insurance (in some locations)

Paid vacation days + public holidays

Growth opportunities to Team Leader, Quality Analyst, Trainer, or other departments

Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki

Qualifikationen

• No prior experience needed, full paid training is provided.
• Motivated to relocate and start an international career abroad.

Aufgaben

• Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
• Provide clear and effective solutions to technical or service-related issues.
• Support customers with account setup, billing, orders, or product use.
• Document and update customer records in the system.
• Collaborate with colleagues and supervisors to continuously improve processes.
• Ensure high customer satisfaction through patience, empathy, and problem-solving skills.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication and active listening skills

Ability to stay calm and positive when solving customer issues

Basic computer skills (MS Office, email, chat platforms)

Jobbeschreibung

About the Role

Work abroad with full relocation support! We are hiring German-speaking candidates to deliver world-class customer care. Youll receive training, housing support, and career development while enjoying life in Spain, Portugal, or Greece.

In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. Youll be trained to deliver excellent service and become part of a friendly, multicultural team.

Responsibilities

• Handle customer inquiries via phone, email, and live chat in a professional and timely manner

• Provide clear and effective solutions to technical or service-related issues

• Support customers with account setup, billing, orders, or product use

• Document and update customer records in the system

• Collaborate with colleagues and supervisors to continuously improve processes

• Ensure high customer satisfaction through patience, empathy, and problem-solving skills

Requirements

• Native or near-native German (C1-C2) and good level of English (B1 or higher)

• Strong communication and active listening skills

• Ability to stay calm and positive when solving customer issues

• Basic computer skills (MS Office, email, chat platforms)

• No prior experience needed full paid training is provided

• Motivated to relocate and start an international career abroad

What We Offer

• Relocation package:

  • Flight ticket to Spain, Greece, or Portugal

  • Airport pickup upon arrival

  • Company-paid hotel accommodation during the first weeks

  • Assistance in finding long-term housing

• Salary & Benefits:

  • Competitive monthly salary + performance-based bonuses

  • Paid initial training and continuous coaching

  • Private health insurance (in some locations)

• Work-Life Balance:

  • Full-time, 40 hours per week, with rotating shifts

  • Paid vacation days + public holidays

• Growth Opportunities:

  • Internal promotions to Team Leader, Quality Analyst, Trainer, or other departments

  • Experience in an international corporate environment

• Lifestyle Perks:

  • Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki

  • Enjoy a sunny climate, cultural diversity, and affordable lifestyle