Customer service representative (m/f/d)

Porsche Financial Services GmbH; Bietigheim-Bissingen; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading financial services provider in Bietigheim-Bissingen is seeking a customer-oriented professional to manage telephone contacts, prepare leasing and loan contracts, and support the dealership organization. Candidates should have vocational training in automotive, banking, or finance sectors, along with strong communication skills and experience in the banking or leasing industry. This role offers flexible working hours and various employee benefits.

Leistungen

Flexible working hours

Company pension plan

Sports and wellness network membership

Qualifikationen

• Successfully completed vocational training in the automotive, banking, or finance sector.
• Several years of professional experience in the banking or leasing industry.
• Confident use of MS Office, especially Word and Excel.

Aufgaben

• Telephone contact for customers regarding financial services.
• Preparation of quotations and contracts for leasing and loans.
• Inventory management of vehicle documents.

Kenntnisse

Strong communication skills

Customer focus

Knowledge of MS Office

Teamwork

Flexibility

Independence

Ausbildung

Vocational training in automotive, banking, or finance sector

Tools

MS Office (Word, Excel)

Jobbeschreibung

Tasks

Telephone contact for customers regarding Porsche Financial Services financial servicesSupport of the Porsche dealership organization, as well as dealers of the exclusive brands Bentley, Bugatti, and LamborghiniPreparation of quotations and contracts for leasing and loansInventory management of vehicle documentsSupport of the field sales force and the specialist group managerParticipation in department-related projectsParticipation in the continuous development of the department

Requirements

Successfully completed vocational training in the automotive, banking, or finance sectorSeveral years of professional experience (usually < 3 years) in the banking or leasing industry, ideally in the automotive sectorConfident use of MS Office, especially Word and ExcelStrong communication skills and customer focusGood English skillsTeamwork and cooperation skills, as well as flexibilityIndependence and diligence, as well as a quick graspKnowledge of agile project management is an advantage

Benefits

Management guidelines according to the Porsche CodeEGYM Wellpass (sports and wellness network)Participation in company events, cultural events, and sustainability initiativesWork-life balance (flexible working hours, mobile working, time off for special events, family support)Various mobility options (job ticket, JobRad, employee leasing, free employee parking)Company pension plan, company pension, and employee insuranceCollectively agreed special payments/bonus paymentsFor more detail, salary and company information, use the apply link