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Job summary
A local establishment in Metro Vancouver is seeking a dedicated manager to evaluate operations, supervise staff, and ensure excellent customer service. Candidates should have 2-3 years of experience and relevant qualifications, including a Serving It Right Certificate. This permanent position involves planning daily operations and maintaining inventory, with a focus on communication and team collaboration.
Qualifications
- 2 years to less than 3 years of experience required.
- Serving It Right Certificate is essential.
Responsibilities
- Evaluate daily operations.
- Monitor revenues to determine labour cost.
- Monitor staff performance.
- Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate arrangements with suppliers for food and other supplies.
- Negotiate with clients for catering or use of facilities.
- Participate in marketing plans and implementation.
- Address customers' complaints or concerns.
- Provide customer service.
Skills
Education
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Serving It Right Certificate
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 30 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.