Vice Chancellor ofertas em Canadá

Salary Range: $85,000–$90,000 per annum based on previous experience. Location: Jasper, AB. Job type: Permanent, Full-time.

Assistant Director, Rooms at Fairmont Jasper Park Lodge. The strategic support and leadership you provide to your teams will ensure exceptional service standards, maximized operating results and memorable guest experiences.

• To lead and manage the Rooms operations in the 700 Acre Property – Housekeeping, Laundry, Signature Cabin Experiences, Capital Projects, and cleanliness of the Property & Main Lodge.


• Supporting Housekeeping as required during busy periods to assist the Director of Housekeeping.


• Communicate and direct the execution of luxury services needed to achieve our VOG and LQA goals. Monitoring regular progress directly for the Housekeeping and Laundry.


• Responsible for the accurate monthly forecast Guest Supplies, Cleaning Supplies, Contract Services, Equipment Repairs/ Rental and Complete Laundry forecast & P&L. Achieve targets for the productivity & payroll of Housekeeping & Room Attendants.


• Participate in Budget process in support to Director of Rooms.


• Recognized as active member of the Extended Executive Committee who is committed to the ongoing development of our leadership group.


• Oversee employee and leadership development, planning, recruitment, selection and goal setting through the PMP.


• Oversee the effective development and deployment of the rooms division training programs focusing in the Housekeeping and Laundry Department.


• Participate in the development and execution of the recruitment and retention strategies for the division – focusing in the Housekeeping and Laundry Department.


• Maintaining appropriate staffing levels in accordance with staffing guidelines and anticipated business volumes.


• Select, train and develop Housekeeping & Laundry Leaders to ensure timely recruitment and career growth.


• Building and maintaining positive employee relations, attending monthly communication meetings.


• Ensures appropriate and timely recognition for teams and participate in organizing divisional and hotel recognition events.


• Ensuring the continuous improvement in the awareness of Rooms Division’s workplace Health & Safety including WCB, Fire safety and emergency procedures.


• Working closely with Front Office Manager to manage the response to guest concerns as required, including effective and timely follow up.


• Ensure existing environmental initiatives are adhered to, and any new and innovative environmental opportunities are implemented.


• Involved and active within the Service Excellence Committee and Heartist Recognition Committee.


• Follow department policies, procedures and service standards. Follow all safety policies.


• Other duties as assigned.

• Previous experience, 3 to 5 years in a senior department head position within the rooms division, is required.


• Computer literate in Microsoft Windows applications, Opera, Royal Service Manager, Watson and T&A required.


• University/College degree/diploma in hospitality and/or business is preferred.


• Strong interpersonal, communication, and problem solving abilities.


• Highly organized, goal- and results-oriented person, with proven ability to execute plans and manage change effectively.


• Ability to work well under pressure in a fast paced environment.


• Ability to work cohesively as part of a team; ability to focus attention on guest needs, remaining calm and courteous at all times.


• Analytical skills, leadership ability, creativity and strong planning skills are essential for this position.


• Proven ability to achieve goals, multi-task and set priorities based on a constantly changing business environment.

• Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


• Job Perks & Benefits: Subsidized staff accommodation; One complimentary meal per shift in our staff cafeteria; Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide; Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Jasper Park Lodge in Banff, Lake Louise & Whistler (subject to availability).


• Wellness support: Comprehensive wellness platform for employee mental health and wellbeing.


• Discounts on resort outlets and facilities, including Food & Beverage Outlets, Fitness Centre, and the Golf Course.


• Colleague Lifestyle Program access and staff activities and events.


• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor.


• Accommodations available during the application or recruitment process on request: contact JPL.careers@fairmont.com.