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Store Manager: Coach Teams to Deliver Stellar Experience
Foot Locker, Inc.
Store Manager
Job summary
A leading retail company is seeking a Store Manager in Brampton, Canada, to lead and develop a high-performing team. This role emphasizes exceptional customer experience through effective coaching, operational excellence, and visual merchandising. The ideal candidate will be enthusiastic about engaging customers, possess strong problem-solving skills, and demonstrate ethical leadership. Competitive salary and benefits offered.
Benefits
Qualifications
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers.
- Resourceful and versatile in a rapidly changing retail environment.
- Strong cognitive and mathematical skills, including problem analysis and decision making.
Responsibilities
- Coaching and motivating your team to inspire top performance.
- Executing standards in customer service and store operations.
- Driving key performance indicators to maximize profitability.
- Maintaining a high level of customer focus and leading by example.
Skills
You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.
- Coaching and motivating your team to inspire top performance and an exceptional customer experience
- Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
- Execute plans to drive key performance indicators to maximize profitability
- Enhance brand loyalty by empowering team to create a natural and personable experience for customers
- Act as a partner between customers, sales associates, store leadership and corporate business partners
- Maintains a high level of customer focus and leads by example with clear and engaging communication
- Ensures visual directives and standards are maintained
- Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability – weekends, and holidays
- Rate of Pay: $55,000 - $65,000 / year
- 30-50% Employee Discount
- Paid Time Off
- Life, Medical and Dental Coverage
- Defined Contribution Plan
- Stock Purchase Plan
- Development and Advancement Opportunities
In compliance with Ontario's Bill 190.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.