Luxury Store Team Manager: Sales & Guest Experience

Tiffany & Co.; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury retail company in Canada is seeking a Team Manager to lead and develop sales and operations teams. The ideal candidate will have at least 3 years of experience in retail management, drive client relations, and ensure a top-tier shopping experience. The role involves oversight of operations, team motivation, and achieving sales targets. Strong leadership skills and flexibility in working hours are essential for this position.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Flexibility to work varied hours, including weekends and holidays.

Responsibilities

• Support the Director in leading sales and operations teams.
• Drive client development activities to cultivate relationships.
• Ensure operational efficiency and compliance with procedures.

Skills

Sales leadership

Client relationship management

Team motivation

Operational efficiency

Education

College/university degree

Graduate gemologist degree or GIA course work

Tools

Microsoft Office Suite

Client tracking systems

Point of Sales (POS) system

Job description

A luxury retail company in Canada is seeking a Team Manager to lead and develop sales and operations teams. The ideal candidate will have at least 3 years of experience in retail management, drive client relations, and ensure a top-tier shopping experience. The role involves oversight of operations, team motivation, and achieving sales targets. Strong leadership skills and flexibility in working hours are essential for this position.