Quality Control jobs in United States

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

CIBC’s Global Markets business focuses on delivering expert financial and economic analysis and savvy deal-making capabilitiesto clients in Canada and around the world. The Global Markets team supports fixed income, foreign exchange, commodities, derivatives, equities, and growth markets and is focused on building a strong, innovative relationship-oriented bank.

Within CIBC Global Markets, the ASG team specializes in developing innovative, technology-driven capital markets solutions. This unique group combines the agility and innovative spirit of a FinTech startup with the financial strength and governance protocols of a major financial institution. ASG is recognized as a global leader in providing disruptive technological solutions across various product areas, including Cross Border Payments, Dynamic Currency Conversion, and Foreign Cash white labeling. Our diverse client base includes some of the largest banks in the world, corporations, and CIBC’s retail clients.

We are looking for an Analyst to join the Global Payment Services (GPS) team — a leading product in ASG. GPS offers Retail and Corporate clients the ability to send and receive funds globally in their preferred payment method and currency. We are seeking high-energy individuals with an entrepreneurial spirit to help build our GPS business. In this fast-paced environment, you will be part of a dynamic and hardworking relationship management team. Your key mandate will involve defining the vision of our products, managing the product backlog, and ensuring that the development team delivers high-quality features that meet customer needs. As the Product Owner, you will work closely with stakeholders, including customers, business leaders, and technical teams, to drive product strategy and execution.

At CIBC, we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be on-site full-time.

How You'll Succeed

• Product Development and Delivery: You will be responsible for clearly communicating product goals to stakeholders in an effective manner. You will collaborate closely with cross-functional teams, including engineering, design, and risk partners, to translate business requirements into actionable user stories and specifications. Your ability to facilitate sprint planning, reviews, and retrospectives will ensure that the development team remains aligned and focused on delivering high-quality features. Additionally, you will monitor product performance metrics and user feedback, leveraging insights to drive continuous improvement and innovation. Maximizing the value of the product through development work will be a key focus, as you identify ways to drive efficiencies and scale with every release. You will also support discussions with risk partners to align on requirements and approvals that facilitate development.

• Advancing the Product Pipeline: You will work with the Product Growth team to distill client feedback into prioritized features and enhancements that strengthen our product offering. Identifying new use cases and revenue opportunities based on client interactions and market analysis will be essential to your success. You will analyze the market and competitive solutions to design a best-in-class platform, while effectively communicating the unique value proposition of our offerings. Furthermore, you will assess and identify new technology platforms and tools to support the design of scalable and stable platforms.

• Leveraging Analytical Skills: You will utilize data analytics tools to identify, analyze, and interpret patterns in complex data sets, providing actionable insights and recommendations for product strategy. You will monitor and track product performance and client portfolio metrics, responding proactively to anomalies and trends. Conducting comprehensive research to identify business trends and opportunities that align with product development goals will also be a critical aspect of your role.

• Collaboration and Team Support: You will foster a collaborative environment by supporting and mentoring team members through knowledge sharing and effective problem-solving. Building strong internal relationships with stakeholders will be crucial to ensure alignment and support for product initiatives. Additionally, you will establish clear context and direction when assigning work to team members, ensuring alignment with product goals and objectives, which will ultimately lead to a more cohesive and productive team dynamic.

Who You Are

• You have an undergraduate university degree in STEM (Computer Science, Technology, Engineering or Mathematics) or related fields. Required certifications include PCEP certification and Microsoft Azure Data Scientist certification. Additionally, having a Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM - Technical) certification is preferred.

• You have a certification in Product Analytics (Product School) or SQL for Data Science certifications preferred.

• You can demonstrate a strong understanding of capital markets, foreign exchange, payments, and financial technology.

• You can demonstrate 1+ years of experience as a Product Owner or in a similar product management role. You have successfully managed product lifecycles and driven product success.

• You can demonstrate experience using Tableau, Python, Pandas, DataFrames, NumPy, and Power BI.

• You act like an owner. You are empowered to take initiative and go above and beyond to deliver results. You can manage competing priorities in a fast-paced, high-pressure, results-oriented work environment.

• You’re digitally savvy. You have proficiency in data analytics tools (e.g., SQL, Excel) and experience with data visualization tools, particularly Power BI.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business, Business, Business Direction, Business Operations, Client Service, Communication, Complex Data Analysis, Customer Relationship Management (CRM), Customer Relationships, Data Analysis, Equity Derivatives, FinTech API Platform, Global Market, Interest Rate Derivatives, Market Analysis, Market Trading, Microsoft Power Business Intelligence (BI), Pandas (Software), Product Fulfillment, Product Growth, Product Lifecycle, Product Ownership, Python (Programming Language), Python Numpy, Relationship Management {+ 2 more}