Quality Assurance Specialist - Loan Analyst

Farm Credit Canada; Calgary; On-site; CAD 81,000 - 110,000; Full time

Job summary

A financial services provider in Calgary is looking for an expert mentor to support their national sales and lending team. The role involves overseeing operations, mentoring team members, and ensuring the consistency of customer financial processing. Ideal candidates should have an undergraduate degree in agriculture, business, or finance, along with 3 to 5 years of experience. The position offers a salary range of $81,005 - $109,595 and requires strong analytical and communication skills.

Qualifications

• 3 to 5 years of related experience in a relevant field.
• In-depth understanding of complex customer financial information.
• A drive to help others achieve their goals.

Responsibilities

• Oversee operations to ensure consistent execution of procedures.
• Input and verify complex customer financial source documentation.
• Provide training and team onboarding for sales and lending team.

Skills

Confident communicator

Analytical skills

Team player

Problem-solving

Education

Undergraduate degree in agriculture, business and/or finance

Job description

Closing Date (MM/DD/YYYY):

08/06/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$81,005 - $109,595 Technical expertise needed:
Support a national sales and lending team on complex loan files. You’ll serve as an expert mentor to team and operations employees, and provide training and team onboarding.

What you’ll do:

• Oversee operations to ensure consistent execution of procedures
• Input and verify complex customer financial source documentation
• Transfer knowledge to team members through informal coaching and answering questions
• Work closely with partners to gather required information to process requests
• Communicate effectively with operations field staff with a high degree of knowledge

What we’re looking for:

• Confident communicator with strong analytical skills
• Organized multi-tasker able to manage multiple priorities
• Analytical thinker with an ability to coach and mentor colleagues
• Effective decision-maker who can easily shift focus in a fast-paced work environment
• A strong team player who can work well independently
• Problem-solver who can adapt to change and make decisions

What you’ll need:

• An undergraduate degree in agriculture, business and/or finance, and 3 to 5 years of related experience
• A drive to help others achieve their goals
• In-depth understanding of complex customer financial information